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  1. Today
  2. Answered on Discord. Please reduce your CPU usage. WordPress is known for causing high server load, so consider using alternatives if possible.
  3. Dear Sir, I just installed wordpress and was configuring the settings and the account got suspended. Please unsuspend the account and I'll see to it all things are optimized and dosen't overload the server. Username: tarkesh7 server: johnny Dr. Tarkeshwar Patil
  4. Hey Buddy, I Don't Know About This 😞 Unsuspend My Account
  5. Domain added. Please make sure you configure DNS so the domain will work.
  6. Your Plesk account has been deleted. Thank you for trying HelioHost. For what it's worth, users are successfully running thousands of different pieces of software here, however our service does sometimes struggle with applications such as Wordpress and Moodle that have demanding resource requirements because of the limits we impose to ensure fair access for all users. Many users have gotten WP to work (and stock WP actually runs fine on its own), though more advanced websites do require planning, use of tools like Cloudflare, and the avoidance of larger extensions such as the ones I mentioned above to get a functional site that doesn't result in errors or load suspensions. Wordpress does work properly on our VPS plan if you're interested for $4/month, and we can install a control panel like Hestia at no cost to eliminate the need for command line management if you wish. We also plan to offer a paid shared hosting option called Morty that should better handle these applications too, though there is currently no ETA on when that offering will be released.
  7. Yesterday
  8. Morty isn't available yet. A news post will be made when registration are available.
  9. Yeah, that site is causing some nice spikes, which as above is completely unsurprising for Wordpress. Please fix it or remove Wordpress. Unsuspended. It can take a few minutes to work.
  10. Hey Buddy, I Don't Know About This 😞 Unsuspend My Account
  11. Did it work prior to enabling WSGI control?
  12. I'm currently on Tommy and would like to migrate to Morty when possible. Is there a waitlist?
  13. Domains currently can only be added by a moderator or root admin. This functionality will return in the future but there isn't an ETA for it.
  14. I want to use my own domain zectigo.eu.org I've configured ns1.heliohost.org ns2.heliohost.org in cloudflare NS dns please replace domain to zectigo.eu.org from https://zectigo.helioho.st/ My username: sabzgunbad3 https://zectigo.helioho.st
  15. Thankyou! My site is UP and running NOW. Can you please tell me how do i add my domain not subdomain
  16. Also have you tried clearing your browsers cache? I'm getting a 403 error when accessing your site instead of the default page.
  17. The install by default will be located in the root directory of your domain, not /wp or /wordpress. Also did you remember to remove the default index.html that plesk adds to your domains root directory?
  18. Hello! I installed wordpress using wordpress installer you've given but still i am seeing default server page. you see i tried my best but all in vain. https://zectigo.helioho.st/ i also used https://zectigo.helioho.st/wp https://zectigo.helioho.st/wp-admin https://zectigo.helioho.st/wp/wp-admin but i got the same page : Not Found The requested URL /wp was not found on this server. I tried using softaculous installer but still this page shown . please help me install wordpress
  19. Dear Sir, Username: tarkesh7 server : jhonny Please add the domain tarkeshwarpatil.in Dr. Tarkeshwar Patil
  20. Hello, I donate and register to Johhny hosting package by invitation link from my email. I succesfully registered but i cant login. Solved: i logged in by reset password.
  21. Please delete my account and domain name. I'm going to switch to a paying host because nothing works. I can't take it anymore.
  22. Last week
  23. hello, I edited the dispatch.wsgi but I have a 500 error when accessing my site : AH00124: Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace.
  24. Is there any specific reason why you need to use Wordpress? As stated before Wordpress is known to get users suspended even with no visitors due to being designed poorly.
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