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Your site loads for me. If you're still having issues, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache

my new domain please change : fincollect.work.gd

Hello, Thank you. It has been about 13 hours since the main domain was changed, but the website still shows 502 Bad Gateway (nginx). Could you please check if everything is configured correctly? Thank you.

This support request is being escalated to our root admins.

My user name is bitstream. Please add this $5 donation to my prepay balance. Transaction ID: 6W8212130P830594V

Here is a breakdown of how your space is being used: Backups 0 MB Emails .25 MB Files 988.97 MB Trash .10 MB Logs 15.33 MB PSQL 0 MB MariaDB 44.06 MB Total 1048.71 MB And here is a closer look at the files category from above: 78M /home/bitstream.helioho.st/httpdocs 287M /home/bitstream.helioho.st/private 12K /home/bitstream.helioho.st/.composer 0 /home/bitstream.helioho.st/.wp-cli 0 /home/bitstream.helioho.st/wordpress-backups 0 /home/bitstream.helioho.st/.wp-toolkit 8.0K /home/bitstream.helioho.st/.ssh 227M /home/bitstream.helioho.st/imggallery.helioho.st 85M /home/bitstream.helioho.st/kcctest.helioho.st 0 /home/bitstream.helioho.st/tmp 0 /home/bitstream.helioho.st/var 29M /home/bitstream.helioho.st/usr 12K /home/bitstream.helioho.st/etc 0 /home/bitstream.helioho.st/dev 287M /home/bitstream.helioho.st/shootingstarssquaredance.org

Your account was suspended because you exceeded your storage limit. You have 3 options to regain access to your account: You are able to regain access to your account immediately without waiting for an admin by increasing your account's storage space. This storage space upgrade is good for the life of the account, and has no monthly cost. Tell us which files you would like deleted and an admin can delete them for you to get you back under your current storage limit. If you're not sure which files are taking up all of your space an admin can provide a detailed storage space usage report for you. We can also reset your account for you which deletes all files, deletes all settings, and restores your account back to the default state with 0 MB of storage usage.

My user name is bitstream. Evidently my subscription went over disk space limits and was suspended. Please re-enable this subscription so I can delete media content.

Thank you so much !😀

I've removed the crm domain from your account. Please note there is a risk of data loss when domains are removed, since the folder for the domain inside Plesk will be deleted. I made a full account backup for you before I removed the domain, in case you need any of the old files. You can download the backup here: https://heliohost.org/backup If you're not sure how to extract the backup files, please follow our how-to guide here: https://wiki.helionet.org/Account_Backups I've also added the demo subdomain. Please note that it may take up to 2 hours for the domain change to take effect, and it will not work until you set up your DNS with your domain registrar. To configure your DNS, please see the steps provided on our Wiki to either set NS records pointed at the HelioHost nameservers, or create A/AAAA records and point them to your server's IPv4/IPv6 address: https://wiki.helionet.org/Addon_Domains#Custom_Addon_Domains If after a full 2 hours it doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache

Main Domain changed, it can take up to 2 hours to start working. You can download a backup of your account before the change at https://heliohost.org/backup

When asking for a domain to be added, please make sure to provide the full addon domain name you want, including the top-level domain (TLD): If you're using HelioHost's domains, specify either helioho.st or heliohost.us If you've purchased a custom domain, specify the TLD (such as .com, .net, etc.) Since your current main domain is one of the free HelioHost domains ending heliohost.us, I guessed that you meant you wanted butangfindr.heliohost.us added, and I have now added this to your account. Please note that it may take up to 2 hours for the domain change to take effect. If after a full 2 hours it doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache If this is not the domain you wanted added, please confirm the full domain including TLD. You can find more details on how to request addon domains, and all the details that should be included in your request, in our technical documentation Wiki site on this page: https://wiki.helionet.org/Addon_Domains#How_can_I_create_an_Addon_Domain?

Hello, My username is sekub. I would like to change my main domain. Current domain: sekub.online.shop New domain: sekubshop.helioho.st Because sekub.online.shop redirects to online.shop and I do not own that domain. Thank you.

Your account has been reset. When it finishes, you’ll receive an email with a link to create a fresh account.

I'm ready to reset my account just to get rid of the suspension.

Hi admin, would you please remove crm.futuredynesystems.com and add demo.futuredynesystems.com on my hosting account. Thanks in advance .

You're suspended because your account was hacked and is now full of obfuscated PHP that appears to be malware. It looks like there are remnants of a Wordpress installation among other things, and I wouldn't be surprised if that's how they got in. Wordpress gets hacked all the time, and is a major reason we recommend that people not use it. Your account will need to be reset in order to be unsuspended. Are you ready to reset your account?

Good day, I am techjohnrel, and I would like to respectfully request to add new domain "butangfindr" that I can use to deploy my school project web application. This opportunity would greatly support my learning and development in web technologies. Username: techjohnrel New Domain: butangfindr I sincerely appreciate your consideration of my request. Thank you for your service. Respectfully, techjohnrel

Alright, we've started your account moving to the new version of Morty. We've tested the server quite a bit, but since it's so new there could still be some issues. If you notice anything weird please let us know immediately so we can fix it for the other Morty customers who come after you. I see you're using our nameservers, so the DNS records should get updated for you automatically with zero downtime. Thanks for volunteering to go first.

hello heliohost team, I just found out that my account has been suspended, I don't know if I violated any terms after installing the sitejet website builder and trying to use the ai website generator while I haven't finished editing the html and js for my own website content because I'm just starting out, I want to know what happened and hopefully it can be reactivated. Thank you. Username: onsocial Server: johnny Domain: onsocial.top

Thank you for volunteering. We'll start your move to the new version of Morty tomorrow morning.

Probably referring to the latest news post. You've been added to the list of first to move. You'll receive an email when the move begins. Thanks for volunteering.

We don't accept applications to be a volunteer, the staff position is earned by being helpful to other users such as helping them with support questions.

Hello. I would like to request to be a Volunteer for the Morty Upgrade. My username is: tchesoen Kind regards, Titus Chesoen

Domains added. It can take up to 2 hours to start working.