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Users cannot add or edit domains inside Plesk. This is a feature that there are plans to try to implement eventually but there is no ETA for when it may be added. In the meantime, admins can add or remove domains for you. I've added that subdomain to your account for you. Please note that it may take up to 2 hours for the change to take effect. If after a full 2 hours it doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache

Hello, I have a hosting account on the Morty server. Main domain: r-george.com Username: geggel I would like to request the addition of the following subdomain: Subdomain: handball.r-george.com I currently manage my DNS through Cloudflare and have already added the A record pointing to Morty's IP. Unfortunately, I can't find the option to add a subdomain in Plesk, so I'm requesting your help to create it manually. Thank you in advance for your assistance!

This support request is being escalated to our root admins who can set that up for you.

Oh yeah, can you make it so papale.my.id is the main domain and the plj.my.id is the alias one

VTS is looking to add SPF, DKIM, and DMARC records to theopengamer.com

This support request is being escalated to our root admins for their consideration.

You're not the only person experiencing these 503 error issues lately, it's an issue that's been reported by several users and is currently being investigated. Please see the recent News post here for more info: https://helionet.org/index/topic/64305-503-errors/ Further updates, as they are available, will be posted in the same news thread I've linked. Since the news post came out after you created this support request, I wanted to make sure you didn't miss it, and spend more time trying to change your code to resolve the issue, when the problem unfortunately seems wider-reaching than anything specific to your account or your code.

what about these ones openai google-generativeai google-ai-generativelanguage flask-limiter google-api-python-client google-auth google-auth-oauthlib google-auth-httplib2

Thank you so much!

The following modules are part of the standard library and do not need to be installed. copy datetime io json os re uuid I suggest you read up on the standard library here. If you're new to Python, I suggest you read Python Crash Course. If you are not familiar with the standard library I suggest you read up on it at the site I linked or get the book for quick referencing.

Markdown version 3.7 is already installed on Johnny's Python 3.12. If you need a different version of it, please specify the version you need installed, so the root admins can consider the request. Asking for modules already installed can delay your request so please make sure you've checked the list of modules already installed, and only ask for ones that are either not found when you do a search with Ctrl + F on the page, or ones for which you need a different version for. Many thanks! 🙂

I need the modules for my flask app. Johnny server: cyranicusmcneff.helioho.st Python version: 3.12.4 modules needed: openai google-generativeai google-ai-generativelanguage flask-limiter uuid json datetime re markdown copy os io google-api-python-client google-auth google-auth-oauthlib google-auth-httplib2

Thank you so much for updating this thread to let us know the issue seems resolved! 🙂 For other users who find this post, please be more like this person! ⬆️ And here is a longer explanation of why we love to see this! 😄

Ok, chatting with Krydos helped in discord. looks like deleting that IP fixed the ipv4 issue. able to login with vps12 name.

I am getting timeout error.

I am using Mac terminal to ssh into server.

What SSH host are you using?

The requested modules have been installed on Tommy's Python 3.12. You can see the current list of installed modules at https://krydos1.heliohost.org/pyinfo/info3.12.py WSGI control access has been enabled on the domain shahzaib.heliohost.us. To restart your Flask app and load new code changes in simply edit /home/shahzaib.heliohost.us/httpdocs/flasktest/flask.wsgi. Adding a blank line, removing a blank line, adding a space, or removing a space are examples of editing the file. As long as the last modified timestamp changes it will clear the server cache. Let us know if you run into any issues.

On discord, they said that SSH times out for them. i spent 30 minutes last night trying to diagnose the issue but with no luck.

Krydos can do all of this for you.

DKIM, SPF, and DMARC have been set up for the domain thelema93.com.br. We recommend sending a real email (not just the word "test") to https://www.mail-tester.com/ to make sure that everything is set up correctly. If you get less than a 10/10 score please post a link to the full report so we can help you fix any other issues that there may be. DKIM, SPF, and DMARC have been set up for the domain arniskali.com. We recommend sending a real email (not just the word "test") to https://www.mail-tester.com/ to make sure that everything is set up correctly. If you get less than a 10/10 score please post a link to the full report so we can help you fix any other issues that there may be. The limit has been increased to 75 for the new email address as well. Keep in mind any new email addresses you create will default to 10 per hour until you request to have them increased.

Alias papale.my.id added.

Hi, I would like to request the configuration of DKIM, SPF, and DMARC for the domains thelema93.com.br and arniskali.com. Also, could you increase the sending limit for the account tales@arniskali.com? The usage will be the same as hanu@thelema93.com.br—keeping contacts and sending reminders to my students. Thanks!

Is there any error message? SSH on VPS12 is working fine for me.

Installed. You can see the current list of Python 3.12 modules on Tommy with this link https://krydos1.heliohost.org/pyinfo/info3.12.py