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boomarenio joined the community
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Ookma-Kyi started following [Krydos] Website reactivation
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@marcodalcantoTry not to use * when selecting columns in your queries as that tends to use up more resources. This is especially true if you only need the values from 2 to 3 columns in a table with many columns. Example select password from users where username = ${username}
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Thanks for the quick response! Have a great weekend
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shagotosarker3 joined the community
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Request to Enable SPF, DKIM, and DMARC for My Domain
wolstech replied to cacanatomilk's topic in Customer Service
DKIM, SPF, and DMARC have been set up for the domain genland.helioho.st. We recommend sending a real email (not just the word "test" or a blank email) to https://www.mail-tester.com/ to make sure that everything is set up correctly. If you get less than a 10/10 score please post a link to the full report so we can help you fix any other issues that there may be. -
cacanatomilk started following Request to Enable SPF, DKIM, and DMARC for My Domain
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Request to Enable SPF, DKIM, and DMARC for My Domain
cacanatomilk posted a topic in Customer Service
I would like to enable SPF, DKIM, and DMARC for my domain to ensure proper email authentication and avoid email delivery issues Details: HelioHost username: cacanatomilk Domain: genland.helioho.st Could you please set up the required DNS records and enable SPF, DKIM, and DMARC for my domain? Thank you very much for your assistance. -
The unit is seconds. Each user can have 10 simultaneous queries running at once. So if you start 10 queries that all take 10 seconds to finish your MariaDB load number would be 100 over 10 real life seconds. What are you going to do to reduce your MariaDB load?
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You're suspended for excessive mariaDB server usage. It lists 14,240 in a 24 hour period, but not sure what the units are in this case (perhaps number of queries or CPU time spent running your queries?). The fact you mentioned it was for IOT stuff makes me think you might be updating the database too often...the fix might be a simple as reducing the polling frequency of whatever is connecting and using the database server. Honestly, this is only the second or third time I can ever remember someone getting suspended for this. I'm going to escalate this to Krydos as he will have more information on what happened...
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Account has been reset and a new invite was sent to your email address. You can also download a backup of your account before the reset at https://heliohost.org/backup/
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maddyroy joined the community
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unstandardized joined the community
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catchme1412 joined the community
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I want to reset my account. My username is ankit93
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for oldweb.qzz.io Dkim "smtpbz._domainkey" type TXT v=DKIM1; k=rsa; p=MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQCvl8mj5p2hF+O23TmESAuwes/R5NJ6ryQ5KmrqdrZksS1BDrV+C7Xu1XuQMfm+QGarA6NU05DgDnpTAwLAUPAjYqPv7JqPxx8eY5vo2kJVUDmb+QnkNDIrXTSAVCrugG9OqQlUu+YId7YrEEIVSiFH6oJXME95hKdR5rJy3B3/uQIDAQAB Spf "@" type TXT v=spf1 a mx include:spf.smtp.bz ~all Cname "stats" type Cname smtp.bz. thanks
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Hello, I would like the blocked website to be reactivated. Can you explain why it was blocked? The website is used to display IoT data from home devices. Thank you. Marco
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I don't think that is possible through PayPal, but I think it's enabled on the Stripe link. If I recall correctly it takes 4-14 days to verify the bank transfer.
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I can't move to Tommy, payment get refunded
b0chard replied to b0chard's topic in Escalated Requests
Would it be fine if I do bank transfer instead? I always got this card issue on my bank (never done successful purchase on that card). -
I can't move to Tommy, payment get refunded
b0chard replied to b0chard's topic in Escalated Requests
I think the issue is on my debit card, it always get declined anywhere I try to purchase online. I'll contact them first. -
Remote access enabled. host=65.19.154.90 port=5432 user=victord1_eventdly_user dbname=victord1_eventdly_dev password=<set in Plesk>
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temitayo joined the community
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akinolarapheal7 joined the community
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owenwebde joined the community
- Yesterday
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Hello guys! Hope you're good! I would like to enable access to my Postgress database. Here's some information you may need: DB name: victord1_eventdly_dev User: victord1_eventdly_user Thanks in advance for your help.
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setup email from my custom domain [urbanshed.in]
urbanshed replied to urbanshed's topic in Customer Service
yeah absolutely right, tommy.heliohost.org also resolves to the same ip. there were no need to make it complicated -
Thank you!
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setup email from my custom domain [urbanshed.in]
wolstech replied to urbanshed's topic in Customer Service
It may work for you, but just to note for others, our officially recommended configuration is to use the server hostname (tommy.heliohost.org in your case) for IMAP/SMTP in a mail client as well as for MX records. Doing this eliminates the need for custom mail certificates, bypasses cloudflare proxies without extra records, and improves compatibility (the mail server identifies itself to others as tommy.heliohost.org, some clients do not like it if the server identity and the domain used to reach it don't match). -
setup email from my custom domain [urbanshed.in]
urbanshed replied to urbanshed's topic in Customer Service
I have solved the issue, and I am just documenting here so that if anyone with similar problem can find the solution. my domain name urbanshed.in was proxied by cloudflare that is why it was not working. I created another A record with mail.[mydomain] to my server (not proxied dns only) MX records changed to [mydomain] mail.[mydomain] reissue SSL certificates from plesk interface so that it covers my newly added mail.[mydomain] thanks everyone for the help. -
joxprepper joined the community
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Here are some helpful tips for getting a free account. You are also welcome to join the Tommy server for $2, which is guaranteed.
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setup email from my custom domain [urbanshed.in]
urbanshed replied to urbanshed's topic in Customer Service
yes i have re-enabled it, i can wait for some time for webmail but login to mail client is giving me errors (thunderbird and outlook) my mxrecord was setup to cloudflare email routing, i have disabled it and added a new mx record to [mydomain] i have added dmarc, spf and dkim on cloudflare but still no luck in logging via mail client. -
Every time the countdown ends, it resets and you cannot register with Johnny.
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deivison2 joined the community
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setup email from my custom domain [urbanshed.in]
Ookma-Kyi replied to urbanshed's topic in Customer Service
For webmail, did you reenable it? Back in May it was disabled globally to fix 503 server errors. -
setup email from my custom domain [urbanshed.in]
urbanshed replied to urbanshed's topic in Customer Service
Things that I have already done: 1) I added the records in cloudflare for DMARC, SPF, and DKIM as well. 2) my A record urbanshed.in is set to ip address of the tommy server (website is working fine). 3) I have created mail account with name admin@urbanshed.in and I have completed the setup. Problems: 1) I have setup the webmail option as well, but on webmail. a page is opening with webmail.urbanshed.in and it is showing an error. (i have attached the jpg) 2) I am setting up mail server client (Thunderbird and Outlook) both are having connection issue and unable to connect. (i have attached the jpg) I have tried Manual setup as well (i have attached the jpg) I must be missing something, please help me to make this work. -
[Solved] Request for MariaDB module in Python 3.12
dylanlewis11 replied to dylanlewis11's topic in Customer Service
Okay great I think those modules should work, thanks for the quick and helpful reply