All Activity

This support request is being escalated to our root admins.

Easy SSL problem, the important thing is that the wildcard subdomain is active

Krydos can do this for you, however please be mindful of the fact that because of our DNS implementation, wildcard subdomains cannot receive automatic SSL/TLS certificates through Plesk. You'll need to use external DNS (so you can complete domain verification) and manually install certificates every 90 days if you want SSL support on a wildcard subdomain.

Please add wildcard subdomain My domain idnbloger.eu.org

Good day! I would like to request adding this txt record for my domain bochard.net: google-site-verification=mrkfgYjm4g-IR0FF5vLrR3EBvScn4jiIAGA9EmuFAtk Thank youu!!

Domain added. it can take up to 2 hours to start working.

Please Add Kakonhut.com domain

thousand thanks!!!

Domain added. Please be sure to configure DNS. The domain can take up to 2 hours to function.

hi, could you be so kind to add domain the domain to add is: anabecoaj.com the hosting server is johhny. my main is anabecoaj.helioho.st my username is alberto4 thank you a lot alberto

Can you consider to run multiple apache2 instances? Example, one instance for 500 vhost. It will reduce the time to restart significantly.

Because the offending software was not removed as directed, it has been deleted for you. Please let us know if you need any additional assistance.

Please check your PMs for information regarding your Lily account.

HI. Please create an account on Lily for ASP, Thanks

That feature is primarily meant for debugging/development. Django will work and updates to the code will still take effect without it, but you might see stale code for up to 2 hours until Apache restarts. If you're just planning to run a WSGI program and not actively develop it on the server, you don't need it. Worst case is you install an update to the software and it takes 2 hours to show up. If you do need it, you'll need to move to Morty and request it. Note that the amount of RAM it uses means your bill will be more than the $1 base due to excessive memory usage every month. WSGI control's usage does not fit within the included 200GB/day memory limit.

Thanks for the reset. Just wondering if I don't have WSGI Control Access means Django will not work properly right, after the beta testing ended on my Tommy server. Or the WSGI Control Access is just for debugging purpose? Just doing some clarification here for me to understand better about Django apps.

Account segonist has been reset. When it finishes, you'll receive an email with a link to create a new account. If you need the data from the old account, it will be available at https://heliohost.org/backup/ once the reset is complete.

Hi, can you please reset my account? My username is segonist.

The account maijo has been unsuspended

Your account was suspended because our systems detected that you might have more than one account. We understand that no one ever reads our terms, but as a reminder, our Terms of Service state that each user is allowed to have only one account. The reason we have to enforce this rule is because our servers are already overloaded the way it is, and it wouldn't be fair to everyone that is turned away each day for you to have more than one when so many others have none. One common reason people create more than one account is to get around our storage limit of 1000 MB. Did you know that we will give you another 1000 MB of storage for each $5 USD donation you make up to 5000 MB total? If you'd like to increase the storage of your account just make a donation and then let us know your transaction ID and username. Another common reason people create more than one account is to host more than one website. Did you know that you can host as many websites on your one account as you want? Unlike a lot of free hosts we offer unlimited alias domains, unlimited addon domains, and unlimited subdomains. If you need any help adding another website to your account just let us know. Another common reason people create more than one account is to try out several servers at once, or to transfer a website between accounts on different servers. Did you know that an admin can move your account for you for as little as a $1 USD donation? This will save you the trouble of signing up again, and deleting your account, etc. Sometimes our systems flags you as possibly having more than one account when you share a computer with family, friends, coworkers, other students, etc. If this is your situation we apologize for the suspension, and we'll be happy to unsuspend all of the involved accounts after you provide proof that each of the accounts belong to a different person.

I am not going to violate your Terms of service. Please open my account

DKIM, SPF, and DMARC have been set up for the domain scutoid.top. We recommend sending a real email (not just the word "test" or a blank email) to https://www.mail-tester.com/ to make sure that everything is set up correctly. If you get less than a 10/10 score please post a link to the full report so we can help you fix any other issues that there may be.

thanks

This support request is being escalated to our root admins who can set that up for you. 🙂

I would like to have DMARC for email enabled on my server. my username is scutoid, and my domain is scutoid.top. Thanks in advance