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  1. Past hour
  2. Brilliant, mail-tester.com now reports 10/10. Many thanks for the speedy turnaround.
  3. Today
  4. OK, if you've already got SSO sorted out, is your first question about how to handle authentication on the WebSocket connection?
  5. DKIM, SPF, and DMARC have been set up for the domain n747mm.heliohost.org. We recommend sending a test email to https://www.mail-tester.com/ to make sure that everything is set up correctly. If you get less than a 10/10 score please post a link to the full report so we can help you fix any other issues that there may be.
  6. Yesterday
  7. This support request is being escalated to our root admins.
  8. Hi there, Please could you set up SPF, DKIM, and DMARC for my domain n747mm.heliohost.org? I turned on 'Use DKIM spam protection system to sign outgoing email messages' in Plesk about 9 hours ago, but it looks like there's more to do. Currently, mail-tester.com flags the following issues: [SPF] n747mm.heliohost.org does not allow your server 65.19.141.77 to use n747mm@n747mm.heliohost.org Your DKIM signature is not valid You do not have a DMARC record Many thanks for the great service, Ollie
  9. I don't have two accounts. Sometimes I manage my cousin's one (username: capital). Maybe that's the issue? That one is suspended as well. Would be possible to request both to be unsuspended?
  10. WSGI control access has been enabled on the domain bluelephant.xyz. To restart your Flask app and load new code changes in simply edit /home/bluelephant.xyz/httpdocs/flasktest/flask.wsgi or /home/bluelephant.xyz/httpdocs/chattypub/flask.wsgi. Adding a blank line, removing a blank line, adding a space, or removing a space are examples of editing the file. As long as the last modified timestamp changes it will clear the server cache. Let us know if you run into any issues.
  11. You were suspended for having more than one account. Which one would you like to keep?
  12. a. username: pina b. server: ricky c. domain: pina.heliohost.org Dear Admin, don't know why the account was suspended, would like to request to unsuspend. Thank you.
  13. Unsuspended. It may take a few minutes for the account to start working.
  14. How about the greatnytripisgreat4.me domain?
  15. Changed and added. Please be sure to configure DNS so the domains work, otherwise they'll be disabled automatically. The changes can take up to 2 hours to take effect.
  16. You're suspended for having more than one account. Which account do you want to keep?
  17. Forgot to add this info: Server is Johnny Main Domain is greatnytripisgreat4.me
  18. Hello @Krydos I have been using HH for several years now, and have recently noticed that my account is suspended? I have been using the service for my trip to New York State, and noticed that it was suspended. Can you please unblock my account, as I am not using this for commercial purposes? Thanks BRYCE M
  19. need to change my domain name as current domain name is being used for my another website....kindly allow me to change it. my username is iamtsdevil and i want you to change my current domain name to helio.tsdevil.fun and add an additional domain helio2.tsdevil.fun for future use.
  20. The platform doesn't use any third-party service. The SSO is also its own which I've developed.
  21. Last week
  22. Your subscription has been canceled and you won't be billed again. Thanks for using our VPS service.
  23. username: assemsaffarini server name:65.19.141.77(v4), 2001:470:1:1ee::2002(v6) domain name(s) www.bluelephant.xyz
  24. First of all, sorry about the slow response. I was expecting to get a notification e-mail, but it turns out that I needed to adjust my settings for that to happen. So, it sounds like you've got an external SSO provider of some kind. Is it based on OAuth/OpenID Connect or on some other SSO protocol? For OAuth, if you have access to self-encoded access tokens, those can be relatively straightforward to validate without having to track too much session-related state in your own database. Since you mentioned social media logins, I'm going to guess they probably do use self-encoded access tokens since that's common for services that operate at a very large scale. For the database layer, is there already a specific database you're looking at using?
  25. Krydos can cancel this for you. Escalating.
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