All Activity
- Past hour
-
thank you !!!!
-
Hello! I've added that domain to your account for you. Please note that it may take up to 2 hours for the domain change to take effect, and it will not work until you set up your DNS with your domain registrar. To configure your DNS, please see the steps provided on our Wiki to either set NS records pointed at the HelioHost nameservers, or create A/AAAA records and point them to your server's IPv4/IPv6 address: https://wiki.helionet.org/Addon_Domains#Custom_Addon_Domains If after a full 2 hours it doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache
-
Please note, the root admins have also requested additional information from you: "What are you planning on using this account for?" in this thread: https://helionet.org/index/topic/68282-krydos-account-has-been-suspended/#findComment-303266 Please ensure you reply to them to minimize any delays in actioning your request. Thanks!
-
Hi, please add the domain " kuromaguro.localghost.org " to my account. Thank you.
- Today
-
[Inactive] Can you help me with my database, please?
KazVee replied to edelrey0983's topic in Customer Service
Closing due to inactivity since there has been no response in this thread for over a week. If you're still having this issue or need help with something else please open a new ticket. -
Closing due to inactivity since there has been no response in this thread for over a week. If you're still having this issue or need help with something else please open a new ticket.
-
Closing due to inactivity since there has been no response in this thread for over a week. If you're still having this issue or need help with something else please open a new ticket.
-
[Inactive] Website and fttp down on Tommy. DNS problem?
KazVee replied to alden's topic in Customer Service
Closing due to inactivity since there has been no response in this thread for over a week. If you're still having this issue or need help with something else please open a new ticket. -
I'll go ahead and mark this as [Solved] since there are no outstanding queries for support. If you run into any issues, please open a new ticket. Please note: All support requests should be in English. When asking for help from the unpaid volunteer staff, please ensure you ask in English since this is what all staff are fluent in. This expectation is listed in the Technical Documentation Wiki at: https://wiki.helionet.org/FAQ If you need to post in another language, we would appreciate it if you could translate your support requests to English to help reduce the work load on our unpaid volunteers. The more time you can save us on small things like this all add up and allow us to add new features, and improve our service rather than wasting a lot of time trying to translate stuff. We recommend using a service such as: https://translate.google.com/ Thanks!
-
Closing due to inactivity since there has been no response in this thread for over a week. If you're still having this issue or need help with something else please open a new ticket.
-
[Inactive] Add domain and subdomains back after Johnny rebuild
KazVee replied to wendyfiore's topic in Customer Service
Closing due to inactivity since there has been no response in this thread for over a week. If you're still having this issue or need help with something else please open a new ticket. -
I'll go ahead and mark this as [Solved] since there are no outstanding queries for support. If you run into any issues, please open a new ticket. Thanks!
-
I'll go ahead and mark this as [Solved] since there are no outstanding queries for support. If you run into any issues, please open a new ticket. Please note: All support requests should be in English. When asking for help from the unpaid volunteer staff, please ensure you ask in English since this is what all staff are fluent in. This expectation is listed in the Technical Documentation Wiki at: https://wiki.helionet.org/FAQ If you need to post in another language, we would appreciate it if you could translate your support requests to English to help reduce the work load on our unpaid volunteers. The more time you can save us on small things like this all add up and allow us to add new features, and improve our service rather than wasting a lot of time trying to translate stuff. We recommend using a service such as: https://translate.google.com/ Thanks!
-
I'll go ahead and mark this as [Solved] since there are no outstanding queries for support. If you run into any issues, please open a new ticket. Thanks!
-
[Inactive] Remote MySQL Connection Issue from External Server
KazVee replied to csierrae1815's topic in Customer Service
Closing due to inactivity since there has been no response in this thread for over a week. If you're still having this issue or need help with something else please open a new ticket. -
I'll go ahead and mark this as [Solved] since there are no outstanding queries for support. If you run into any issues, please open a new ticket. Thanks!
-
I'll go ahead and mark this as [Solved] since there are no outstanding queries for support. If you run into any issues, please open a new ticket. Thanks!
-
Closing due to inactivity since there has been no response in this thread for over a week. If you're still having this issue or need help with something else please open a new ticket.
-
[Inactive] Cancellation of my VPS subscription
KazVee replied to b0chard's topic in Customer Service
Closing due to inactivity since there has been no response in this thread for over a week. If you're still having this issue or need help with something else please open a new ticket. -
I've marked this thread as [Solved] since there are no outstanding queries. However if you change your mind and want a .org temporary alias, please go ahead and raise this in a new ticket. Thanks!
-
Closing due to inactivity since there has been no response in this thread for over a week. If you're still having this issue or need help with something else please open a new ticket.
-
Hi, I’m getting “413 Request Entity Too Large nginx” when uploading videos through a PHP form on shorinryutemple.com. Could you please raise the Nginx client_max_body_size for my domain/account to at least 512M or preferably higher? I also need PHP upload_max_filesize and post_max_size increased to match: upload_max_filesize = 512M or 1024M post_max_size = 1100M max_execution_time = 1200 max_input_time = 1200 The upload path is a PHP form on the Shorin-Ryu Temple site. I don't assume that I can edit the direct nginx config myself (although that would be pretty cool). Thanks!
