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Looks like your account was moved to a new server on Sept 23 2024, probably because of the server upgrade that happened during that time. I can't see if your account has remote access currently, but server moves will remove the remote access, so I suspect that's what happened here since the "no pg_hba.conf entry for host" error matches the usual indicator that remote access is not enabled. I'm escalating this thread so a root admin can set up the remote access for you.

formacionvirtual.helioho.st Podría ser el cambio

Enterado. Espero ese cambio resuelva algunos problemas de conexión.

Be aware that if we reset your account, you will permanantly lose the heliohost.org subdomain and will have to either need to use a heliohost.us or helioho.st subdomain instead. Tenga en cuenta que, si restablecemos su cuenta, perderá permanentemente el subdominio heliohost.org y deberá utilizar en su lugar un subdominio heliohost.us o helioho.st.

Mi domino es del 2019, la asistencia técnica de Heliohost me recomendó que es necesario reestabler mi cuenta y junto con él mi dominio. Así que favor reestablecerla

Fixed missing DNS zone. It should be available shortly.

Thank you

Your domain cannot be added because the associated account has been refunded.

https://helionet.org/index/topic/67845-hh382360-refund-request/

Move completed

This support request is being escalated to our root admins.

Domain name: kittforhire.heliohost.us User account: kittforhire Please add DKIM to this account (did set Plesk DKIM in Settings) in order to be able to get mails out/received. Thank you

This support request is being escalated to our root admins.

The domain ARABAFIRSATLARI.COM has suddenly gone offline; it appears that the server’s IP address is not resolving. It has always been hosted on NS1.HELIOHOST.ORG NS2.HELIOHOST.ORG All my other domains are working fine Can you check it ? thank you W2Hsystem

I joined a while ago but I didn't like it, everything is manual and annoying. How can I get a refund?

Add my sub domain h.kamildex.com

Fixed missing DNS zone. It should be available everywhere shortly.

This support request is being escalated to our root admins.

Thanks for the update

The move is at 29% currently. It is taking longer due to the storage space that the vps is using.

Hi, I have upgraded my VPS account and you have emailed me to say that you will need to ove it to another server due to not enough memory on the current server. Can you please advise how long this will take as I have a time-sensitive web app running on it, and am currently unable to connect. Thanks, Neil

Hello, My username is lukestork on the Tommy server. My domain aftersales.sandicliffe.helioho.st is configured and marked Active in Plesk (domain ID 670, IP 65.19.154.90) but is not resolving in DNS — returning NXDOMAIN. I believe the DNS A record was lost during the recent Brody/Cody nameserver rebuild mentioned in your latest news post. All files are intact on the server and return HTTP 200 when hit directly by IP. Could you please re-add the DNS A record: aftersales.sandicliffe.helioho.st → 65.19.154.90 Thank you

Hi, I have a pg database that my app uses, and I would like to connect to it via pgAdmin. I used to do this about a year or two ago, but I don't have the conection string anymore. If I just try the ip address of the site for host name, I get connection failed: connection to server at "65.19.154.90", port 5432 failed: FATAL: no pg_hba.conf entry for host "136.152.214.87", user "kkaviani_admin", database "kkaviani_poems", SSL on connection to server at "65.19.154.90", port 5432 failed: FATAL: no pg_hba.conf entry for host "136.152.214.87", user "kkaviani_admin", database "kkaviani_poems", SSL off If I try tommy.heliohost.org as hostname, I get connection failed: connection to server at "65.19.154.90", port 5432 failed: FATAL: no pg_hba.conf entry for host "136.152.214.87", user "kkaviani_admin", database "kkaviani_poems", SSL on connection to server at "65.19.154.90", port 5432 failed: FATAL: no pg_hba.conf entry for host "136.152.214.87", user "kkaviani_admin", database "kkaviani_poems", SSL off Multiple connection attempts failed. All failures were: - host: 'tommy.heliohost.org', port: '5432', hostaddr: '2001:470:1:1ee::1002': connection failed: connection to server at "2001:470:1:1ee::1002", port 5432 failed: FATAL: no pg_hba.conf entry for host "2607:f140:400:13b:e8de:c71f:985d:ad55", user "kkaviani_admin", database "kkaviani_poems", SSL on connection to server at "2001:470:1:1ee::1002", port 5432 failed: FATAL: no pg_hba.conf entry for host "2607:f140:400:13b:e8de:c71f:985d:ad55", user "kkaviani_admin", database "kkaviani_poems", SSL off - host: 'tommy.heliohost.org', port: '5432', hostaddr: '65.19.154.90': connection failed: connection to server at "65.19.154.90", port 5432 failed: FATAL: no pg_hba.conf entry for host "136.152.214.87", user "kkaviani_admin", database "kkaviani_poems", SSL on connection to server at "65.19.154.90", port 5432 failed: FATAL: no pg_hba.conf entry for host "136.152.214.87", user "kkaviani_admin", database "kkaviani_poems", SSL off I know Heliohost has recently went through some changes. Is this something you have to enable again? Please help me connect remotely to this database: kkaviani_poems, user kkaviani_admin.

hello @Krydos . Is it still not configured? Because I still can't connect to the WebSocket.

This user has provided the table names in Discord: https://discord.com/channels/398197622168616962/398538798994161664/1503459825491771585