All Activity

your-server.de is the default hostname for websites hosted on Hetzner so it is definitely incorrect

The DKIM value has been added.

Domains removed and new domain added. it can take up to 2 hours for the new domain to start working. you can also download a backup of your accounts before the domains were removed at https://heliohost.org/backup

If you read the link I already sent you https://wiki.helionet.org/Common_Software_Load you can see a lot of other options, and the estimated load they will cause at various traffic rates. If you're unable to click the link or view our wiki for some reason I can say that Drupal might be similar to Wordpress, but causes a lot less load, and has a lot less chance of being hacked.

URL was not found on this server. HelioHost's AllowOverride Setting (Very Common on Free Hosts) For the .htaccess file to work, the Apache server configuration for your account must have AllowOverride set to a value that permits the directives you're using (like RewriteRule). On free hosts like HelioHost, this is sometimes restricted for security and performance reasons.

These are the lines for email config from your zone file if you still don't see them in Plesk. You'll need to combine the DKIM key back into one line to add it to CF since it's broken up across two lines due to length here. heej.se. 14400 IN TXT "v=spf1 ip4:64.62.151.106 ip6:2001:470:1:1ee::2009 ~all" _dmarc 14400 IN TXT "v=DMARC1; p=quarantine" _domainkey.heej.se. 14400 IN TXT "o=-" default._domainkey.heej.se. 14400 IN TXT ( "v=DKIM1; k=rsa; p=MIIBIjANBgkqhkiG9w0BAQEFAAOCAQ8AMIIBCgKCAQEAqxEnQGWUVuqpHa7mAyyLaduwDLLvyFaMKhkdHw286tL2E0nSpIr+qDtIt92iTHRQyQuOab3ZEa2Rk1aLPWvVURvkw8cMGq6IMr9/5QwaCw0mVZ81uvANEpAvZNnGl5WoxMwa3hYXldEVwSNozQ2NskBHu/FYnviduQODNqKecdyI1mB2EF3GMovI0QP9dMF0S" "0XxmtQ3IzJKv1qruYUjwzZjyBV4Rus2Q5FlFtCrENHs1IcDNuUVwEWfq7osqDe2UhJjWGb1yzK4PQKQm9ez2PVWq/ZvS0aJ/gIi7XHJJ4aLwmct0DQjko0fxLsTmiq70AGdNe25wrY0+9MTdsl5owIDAQAB;" ) ~

Well that's...interesting. I get the same 'Not supported' message on the admin side too via Plesk. I was able to turn it on via the script we use for our DNS though. The records should be in there now for you.

Thanks! I check the box "DKIM spam protection system to sign outgoing email messages" and click "Create New DKIM Selector". I type in "default" (see screenshot 1) and click "Create". After that, it looks like screenshot 2, I see the blue (?) circle next to the text but when I click it a box with instructions appear but not DKIM reords. If I press Apply, it says "This option is not supported." as in screenshot 3. Have I missed something?

Delete Domains: blackseacrypt.helioho.st, blackseatrade.helioho.st Add Domain: test.helioho.st

This support request is being escalated to our root admins.

Thank you alot

my account is freebeedee my domain is: pennyporpurpose.org --- DNS Record: TXT zmail._domainkey v=DKIM1; k=rsa; p=MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQCvp0qqDJoMR7jTOBA/OlpUukP9CM7phW238Mapcndde7J8X4kuGQkszFgmXdza2/9yPJjZEHIT2RrwYDeAw+JM/vHY8cI8ECJEbgG3lJBwNTa6OQPJLo2218kFPOn15xrDZwTV+6rEeDq2ouzH0zMDUCLTe18+swoi7LDDwgShrwIDAQAB -- A www 65.19.154.90 -- A @ 65.19.154.90 -- CNAME * pennyporpurpose.org -- TXT @ v=spf1 include:zoho.com ~all -- MX @ mx.zoho.com with priority 10 -- MX @ mx2.zoho.com with priority 20 -- MX @ mx3.zoho.com with priority 50 --

Domain added, it'll take effect in about an hour. You'll need to create an A/AAAA record to Tommy's IP or switch to HelioHost's nameservers for the domain to work.

My account is freebeedee My domain is darendeed.work

Do you have any other CMS platforms that you would recommend instead? It will be a fairly basic website. We are a service provider not an ECom store.

Nope, we don't need to change anything for that. Since you mentioned Wordpress I'll link our wiki page about it https://wiki.helionet.org/WordPress I recommend keeping a close eye on your load graphs at https://heliohost.org/dashboard/load/ because Wordpress can easily use more than 10k CPU per day and get you suspended. We did some benchmark testing on common software, and you can see the results at https://wiki.helionet.org/Common_Software_Load Anything highlighted in red would get you suspended on Johnny or Tommy. If your load starts to get too high we recommend moving to Morty.

Thanks for getting the domain added. We have actually made the decision to house both emails and website at heliohost. To get up and running quickly we will use wordpress, which I believe has a quick install ability with softaculous. So i will just populate the ns1.heliohost.org and ns2.heliohost.org. Wanting to make sure to let you know if you need to change anything on your end. Thanks.

The domain has been added. Here are the DNS records we would use for DKIM, SPF, and DMARC if you were using our nameservers. You can copy them over to your external DNS if you want. yieldandco.com. 14400 IN TXT "v=spf1 ip4:64.62.151.106 ip6:2001:470:1:1ee::2009 ~all" _dmarc 14400 IN TXT "v=DMARC1; p=quarantine" _domainkey.yieldandco.com. 14400 IN TXT "o=-" default._domainkey.yieldandco.com. 14400 IN TXT ( "v=DKIM1; k=rsa; p=MIIBIjANBgkqhkiG9w0BAQEFAAOCAQ8AMIIBCgKCAQEAu3Obrx3rMwBWAcYrNHQi6whLuUAIMKDoqYpnHarAMc6vtRFlhX8yqG5yh3HXrcx9VyfxoK8LxSr9jdwLz+uXHvwXipIgCTFQ0RiKJespyW41hCHgChKLeqohlU+HDFezpzm9OmQswmsj9cD1wM7aqO7HjnHf8AByekHgpEDvpNrBKomnQoVLgV4DEMl5RAesm" "HsQaX1z3Ot5V+b6m4npxo9TZlhsWpTlmX4uY8NZkrsoIu4p8gmaCvk4oOdRGLaHKFjon3hqAohpluiEaBqbbhnfO3UGoqUBy4hWvQO29sMydUR71OTmGsbQ7A2ujLjEKNya5VIZeKxRajVUKQPq1QIDAQAB;" ) If you want emails to this domain to be delivered to your Johnny account you'll also need to set your MX record to johnny.heliohost.org. If you'd like to use webmail on Johnny you can enable that through Plesk, and then it should start working after the next Apache restart. Let us know if you have any questions.

I'm not sure that we support adding domains for email only. For DKIM, an administrator will need to configure that, so I'll escalate your thread so they can comment.

Hi HelioHost team, I’m currently using the free tier and would like to use HelioHost as my email host for my custom domain. Could you please add the following domain to my account? - HelioHost username: joyusecommerce - Domain name: yieldandco.com - Purpose: Email hosting only (no website hosting) This is for a startup project. We’ll be using Bitrix24 to get our website up and running quickly, and it will also serve as our CRM platform. I’ll be managing DNS through Porkbun and will point the necessary MX, SPF, DKIM, and DMARC records to HelioHost once the domain is added. Please let me know the correct MX record and any other DNS values I should use to ensure proper email delivery and authentication. Thanks so much for your help! Best, Joyce

The suspensions for these 2 accounts have been cancelled and the accounts have been excluded. If anyone else at your workplace wants to create an account, please let us know beforehand so everyone doesn't end up suspended again. Also, please be sure the accounts are not and will not be utilized for cross-hosting (spreading a large project across more than one account). Doing so will result in a suspension for evading the resource limits.

ok, now I undrestand the reason, thank you very much.

nullbyte76

What is the username of your coworker?

Dear HelioHost Support, Thank you for your recent email regarding a potential Terms of Service violation for my account, [Pokemonwawi]. I believe this was triggered because I share a work internet connection with a coworker who also has a HelioHost account. I confirm that I only maintain one account, as per your Terms of Service (https://heliohost.org/terms/). Please let me know if you need additional details to resolve this. I’d like to ensure my account, [Pokemonwawi], remains active without any downtime. Thank you for your assistance! Best regards, eric