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I've changed the main domain on your account for you, and added the new subdomains. Please note that it may take up to 2 hours for the domain changes to take effect, and they will not work until you set up your DNS with your domain registrar. To configure your DNS, please see the steps provided on our Wiki to either set NS records pointed at the HelioHost nameservers, or create A/AAAA records and point them to your server's IPv4/IPv6 address: https://wiki.helionet.org/Changing_Your_Main_Domain#Custom_Domains If after a full 2 hours they don't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache Since there is a risk of data loss when main domains are changed, I made a full account backup for you before I made the changes, in case you need any files from the old domain. You can download the backup here: https://heliohost.org/backup If you're not sure how to extract the backup files, please follow our how-to guide here: https://wiki.helionet.org/Account_Backups

I've added those domains to your account for you. Please note that it may take up to 2 hours for the domain changes to take effect, and they will not work until you set up your DNS with your domain registrar. To configure your DNS, please see the steps provided on our Wiki to either set NS records pointed at the HelioHost nameservers, or create A/AAAA records and point them to your server's IPv4/IPv6 address: https://wiki.helionet.org/Addon_Domains#Custom_Addon_Domains If after a full 2 hours they don't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache

Hello my username is "quilanetwork", I would like to change my main domain quila.mx to tech.quila.mx, and I would like to add the following subdomains to my account api.tech.quila.mx dev.tech.quila.mx app.tech.quila.mx Thank you very very much in advance!

Hi, Can the following domains be added for my account please: v-spa.net plugin-solar.uk pluginsolarpower.uk voltplug.co.uk balconypanels.co.uk energyplugin.co.uk sunsocket.co.uk solarplugin.shop Thanks! X119

Installed. You can see the current list of installed modules and their versions for Johnny's Python 3.12 at https://krydos2.heliohost.org/pyinfo/info3.12.py

Krydos can do this for you.

Hi, posting according to this guide, could I get these modules installed? Account Username: dragoe Server: Johnny Version: Python 3.12 Modules: sans, tomli Thanks!

It looks like the emails are working now, and you get 1 email per reply.

I took a look at your account and noticed you had it set to one email per day. I changed it to the first option for you. Hopefully that will email you immediately whenever new content is posted on a topic you follow, instead of just one email per day.

Domain added, with a 301 permanent redirect as requested.

Yes, that is exactly what I want. If someone accesses **quartosconforto.helioho.st**, I want it to be redirected so that **[www.quartosconforto.pt](http://www.quartosconforto.pt)** appears in the browser URL bar. My intention is for visitors to see only **[www.quartosconforto.pt](http://www.quartosconforto.pt)** as the public website address. The **quartosconforto.helioho.st** address is not intended for public use. Also, please note that I am not receiving email notifications when there is a reply to this ticket. I would appreciate it if you could check whether email notifications are enabled correctly for my account or for this ticket. Kind regards, Afonso Freitas

This is not a valid domain TLD. if you would like to use a subdomain then let us know if you would like to use heliohost.us or helioho.st

My username is fcfbin, I would like to add bin.fcf.socialbin.fcf.socials

Yes, I received it and setup my account again. Thank you. Best Regards,

Closing due to inactivity since there has been no response in this thread for over a week. If you're still having this issue or need help with something else please open a new ticket.

Johnny has been powered back on, and everything seems to be working. Let us know if you notice any issues.

We are currently doing maintenance in our datacenter, and we are going to be powering off Johnny, and a few VPS for a short period. We'll make another news post once everything is back online.

Sure.

I want some time to fix my payment. Can you give me like more 2 weeks until I fix it please.

Your account has been reset. You should receive an email shortly to recreate your account.

Hello, I would like to reset my account and start fresh. I don't mind losing all the data currently on the server, as I have another copy of my old site on my local drive. My username is rabul. My main domain is: bulnesabogada.es.eu.org (I don't know if this is necessary when resetting an account).

Remote access enabled. host=65.19.154.90 port=5432 user=kautham_order dbname=kautham_order_service password=<set in Plesk> and host=65.19.154.90 port=5432 user=kautham_events dbname=kautham_order_service password=<set in Plesk>

Marking this as solved since the OS has been changed as requested. Wolstech will contact you via forum private message to discuss further details.

This support request is being escalated to our root admins.

Need remote access for this DB for the following users Hosting Account Username: kautham Database Name: kautham_order_service DB Usernames: kautham_order, kautham_events