Jump to content

All Activity

This stream auto-updates

  1. Past hour
  2. blueyesk started following Request to add a new domain name and remove the old one
  3. blueyesk
    Greetings admin, my username on Tommy server is blueyesk and I would like to add blueyeskeleton.com to my account. If possible, I'd like to have blueyeskeleton.tk removed as well (years have passed since free .tk domain names were discontinued 😂). Thanks!
  4. lsvcam
    Thank you! It was a password issue. First I created a ew user, which worked fine. After that, I changes the password on the existing user and it works, too. Thanks a lot for your support.
  5. kbp2025 started following Gateway Time-out and Webmail Not works
  6. kbp2025
    this is the other error I'm getting when I try to send mails via webmails. Also when I try to log to my mails by mobile with gmail likewise apps. I'm getting server errors "couldn't open connection to server"
  7. wolstech
    Please see https://wiki.helionet.org/502_Bad_Gateway and https://wiki.helionet.org/504_Gateway_Timeout The short version is the server is either restarting Apache or overloaded and too busy to process your request.
  8. kbp2025
    When I work this happens many times.
  9. Today
  10. theinfinity
    theinfinity joined the community
  11. wolstech
    Domain added. It can take up to 2 hours to function.
  12. wolstech
    The only other thing it could be is a password issue. I assume you already tried setting a new password for the database user? Also, maybe Krydos has some insight on this...the settings are correct on your end and in Plesk.
  13. wolstech

    Uncreated

    wolstech replied to ibra's topic in Customer Service

    When you register or finish a reset, it can take several minutes (or longer in some cases) before you can log in again. The account has since finished creating though, so it should be working at this point. If you still still can't log in, try resetting the password: https://heliohost.org/reset/
  14. ibra started following [Solved] Reset my account and Uncreated
  15. ibra

    Uncreated

    ibra posted a topic in Customer Service

    I have done the rest but the email rejected to proceed for creating and showed on the status account as uncreated account with this email: ibragole13@gmail.com
  16. wolstech
    Invite resent.
  17. lsvcam
    Thank you. I just tried several things but was not able to connect. <?php error_reporting(E_ALL); ini_set("display_errors", 1); echo "<html><head></head><body>"; #$db_host = '64.62.151.106'; #$db_host = 'lsvcam.heliohost.us'; $db_host = 'johnny.heliohost.org'; $db_user = 'lsvcam_webcamLSVdbUser'; $db_pass = '-----'; $db_database = 'lsvcam_webcamData'; $db_port = '3306'; $conn = mysqli_connect($db_host,$db_user,$db_pass,$db_database,$db_port); // Verbindung prüfen if ($conn->connect_error) { die("❌ Verbindung fehlgeschlagen: " . $conn->connect_error); } else { echo "✅ Verbindung erfolgreich hergestellt!<br>"; } // Test-Query $result = $conn->query("SHOW TABLES"); if ($result) { echo "Gefundene Tabellen:<br>"; while ($row = $result->fetch_array()) { echo $row[0] . "<br>"; } } else { echo "❌ Fehler bei Test-Query: " . $conn->error; } $conn->close(); echo "</body></html>"; ?> For all "$db_host", I got the same error message. in Plesk -> Databases -> User Management -> USER -> Access Control: Allow remote connections from any host I get the same error when trying to add the IP or www640.your-server.de Acc. to chatgpt, I should ask this Any futher ideas?
  18. ibra
    I have recieved invalid code to reset my account and here the what i am encountering: Invalid Code This validation code doesn't match any accounts in our system. It may have already been used, or if the code is more than 48 hours old it may have expired. I have this issue please
  19. ai started following [Solved] Add a new subdomain in my account
  20. ai
    As you said we need to open a ticket for addition domain. So, I want to add a subdomain. subdomain: rba.helioho.st Username: ai
  21. freebeedee
    Thank you 🙏
  22. incognidexhub
    incognidexhub joined the community
  23. avidvision
    avidvision joined the community
  24. verdegenius
    verdegenius joined the community
  25. Yesterday
  26. KazVee
    Since we've just reset your account as you requested here, it's not possible to troubleshoot this issue as all files are deleted as part of the reset process. Once you have recreated your account after the reset, please let us know if you encounter this problem again. Thanks!
  27. KazVee
    I've reset your account as requested. You should receive an email shortly so you can take the next steps to recreate it. I made a backup before the reset, so if you discover you need any of your old files, you can download the backup here: https://heliohost.org/backup If you're not sure how to extract the backup files, please follow our how-to guide here: https://wiki.helionet.org/Account_Backups
  28. ibra
    I have issue on this account
  29. MoneyBroz
    your-server.de is the default hostname for websites hosted on Hetzner so it is definitely incorrect
  30. Krydos
    The DKIM value has been added.
  31. MoneyBroz
    Domains removed and new domain added. it can take up to 2 hours for the new domain to start working. you can also download a backup of your accounts before the domains were removed at https://heliohost.org/backup
  32. Krydos
    If you read the link I already sent you https://wiki.helionet.org/Common_Software_Load you can see a lot of other options, and the estimated load they will cause at various traffic rates. If you're unable to click the link or view our wiki for some reason I can say that Drupal might be similar to Wordpress, but causes a lot less load, and has a lot less chance of being hacked.
  33. ibra
    URL was not found on this server. HelioHost's AllowOverride Setting (Very Common on Free Hosts) For the .htaccess file to work, the Apache server configuration for your account must have AllowOverride set to a value that permits the directives you're using (like RewriteRule). On free hosts like HelioHost, this is sometimes restricted for security and performance reasons.
  34. wolstech
    These are the lines for email config from your zone file if you still don't see them in Plesk. You'll need to combine the DKIM key back into one line to add it to CF since it's broken up across two lines due to length here. heej.se. 14400 IN TXT "v=spf1 ip4:64.62.151.106 ip6:2001:470:1:1ee::2009 ~all" _dmarc 14400 IN TXT "v=DMARC1; p=quarantine" _domainkey.heej.se. 14400 IN TXT "o=-" default._domainkey.heej.se. 14400 IN TXT ( "v=DKIM1; k=rsa; p=MIIBIjANBgkqhkiG9w0BAQEFAAOCAQ8AMIIBCgKCAQEAqxEnQGWUVuqpHa7mAyyLaduwDLLvyFaMKhkdHw286tL2E0nSpIr+qDtIt92iTHRQyQuOab3ZEa2Rk1aLPWvVURvkw8cMGq6IMr9/5QwaCw0mVZ81uvANEpAvZNnGl5WoxMwa3hYXldEVwSNozQ2NskBHu/FYnviduQODNqKecdyI1mB2EF3GMovI0QP9dMF0S" "0XxmtQ3IzJKv1qruYUjwzZjyBV4Rus2Q5FlFtCrENHs1IcDNuUVwEWfq7osqDe2UhJjWGb1yzK4PQKQm9ez2PVWq/ZvS0aJ/gIi7XHJJ4aLwmct0DQjko0fxLsTmiq70AGdNe25wrY0+9MTdsl5owIDAQAB;" ) ~
  35. wolstech
    Well that's...interesting. I get the same 'Not supported' message on the admin side too via Plesk. I was able to turn it on via the script we use for our DNS though. The records should be in there now for you.
  36. imimbergman
    Thanks! I check the box "DKIM spam protection system to sign outgoing email messages" and click "Create New DKIM Selector". I type in "default" (see screenshot 1) and click "Create". After that, it looks like screenshot 2, I see the blue (?) circle next to the text but when I click it a box with instructions appear but not DKIM reords. If I press Apply, it says "This option is not supported." as in screenshot 3. Have I missed something?
  1. Load more activity
×
×
  • Create New...