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Failed access to webmail, Roundcube disables itself?
wolstech replied to vvenet's topic in Customer Service
No problem A few others also use it as well and have turned it back on. It's not an issue if its being used. The issues we saw were because every single one of the 4000+ domains on the server had it enabled, which meant lots of resources going to webmail subdomains that nobody used, and lots of exposure to bots that wanted to break in and send spam. By turning it off on domains where it's not needed, we save resources (both in terms of Apache vhosts and CPU/RAM use), and also substantially reduce Roundcube's exposure to abusive bots because the webmail subdomains simply show the (static HTML) queued page instead of Roundcube when its disabled. -
Failed access to webmail, Roundcube disables itself?
vvenet replied to vvenet's topic in Customer Service
Dear Wolstech, thank you for your quick reply and clear explanation. Sorry for being the (maybe) only person on your platform who is actually using the webmail feature. To answer your question: at the moment it has not disabled itself automatically yet. I will keep track of it. Thank you again! 🙂 🙏 -
kevinf029 joined the community
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Domain added. You do realize you can ask for more than one domain at a time right? For the storage space, you can do that here: https://heliohost.org/dashboard/storage/
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Failed access to webmail, Roundcube disables itself?
wolstech replied to vvenet's topic in Customer Service
We did a bulk-disable of webmail on all accounts recently because it was determined that webmail was responsible for PHP not working properly on our servers, 503 errors, and long Apache restart times due to wasted vhosts. Accounts also no longer come with webmail by default. The majority of our users don't use it. Disabling webmail for everyone was one of the many things done as part of this maintenance: https://helionet.org/index/topic/64578-johnny-maintenance/ That said, this was a one-time process and it should not remove itself repeatedly. If you turn it back on, it should stay enabled going forward. Turning it back on does require you wait 2 hours for an Apache restart before it will work again. Is it disabling itself again after you turn it back on? - Today
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espinosaraul joined the community
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Thank You sir
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Dear support team, Just recently I found out that I can not access webmail through a web browser. In the past I could. Then I saw that in the control panel that webmail was disabled (see pic1 and pic2). I enabled webmail for all e-mail addresses in my account and thought all would be fine (see pic3 and pic4). Today however I could not access webmail again. When checking the settings in the control panel, I saw that webmail settings had disappeared again and that webmail had been disables again (automatically?) (pic1 and pic2). I again enabled webmail for all e-mail adresses (pic3 and pic4). Questions: 1) why is webmail/Roundcube disabled? Is it because of a bug or is it done automatically? 2) I use webmail, so how to enable it permanently for the e-mail addresses setup in my account? I searches the forum but I could not find answers to my questions. Your help and assistance is appreciated very much. Thank you and kind regards. 🙂
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Your VPS has been powered back on, and your new subscription has been linked to your VPS.
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i will like you go help me add this domain my username is tinagolden the domain i want is "BrendaMaltese.helioho.st". and also how will increase the storage to 5gb thank you
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The main domain must be replaced with something else, and it cannot be removed entirely. We can provide a subdomain like nthanga7.helioho.st if you would like. Does that work?
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kindly remove current domain to remain default.
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Prahlad Yeri joined the community
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viivni joined the community
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asdtechcreation joined the community
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seekplush joined the community
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Try moving the code into a subfolder (e.g. make it vims.bharat.hacked.us/ci4/). The root of a domain can be...special. All domains support mod_rewrite by default, no need to request it or anything. These are the Apache directives applied to a domain root by default, so yes AllowOverride is set to All (and directory listings are enabled by default): <Location /> Options +Indexes AllowOverride All </Location>
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jenswd joined the community
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open0 started following unable to use codeinterger 4
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Hi, I'm hosting a CodeIgniter 4 app on my domain. Could you please: Enable mod_rewrite for my domain? Allow .htaccess overrides (AllowOverride All)? Confirm that Rewrite rules in .htaccess will work inside httpdocs/? I'm trying to remove index.php from URLs but it only works when I include it i want to access my subdomain https://vims.bharat.hacked.us/abc but its not working https://vims.bharat.hacked.us/index.php/abc is working pls help me
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Ahh. Okay
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A VPS administrator will be able to resolve this for you in about seven hours. It's currently nighttime in the US.
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kbp2025 started following [Solved] VPS activation
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Thank you for letting us know. Sorry about the suspension. It looks like your account is active again now, but if you need any of your files they can be found at https://heliohost.org/backup/
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swift824 joined the community
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donniegdb joined the community
- Yesterday
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[Solved] Add domain names to my account
hostmysiteplease replied to hostmysiteplease's topic in Customer Service
Also add the relevant DKIM, SPM and DMARC settings. I have added the nameservers -
irenuncio joined the community
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HelioHost is happy to announce that we're disabling ads across all of our websites and hosting plans, including the free Johnny plan, starting now. Back in 2008 through 2016 or so HelioHost was 100% funded by ads, and we made so much ad revenue that we even managed to save up quite a bit of money in our bank account too. It might come as a shock to some of you, but it isn't free for us to provide free hosting, so we still have to pay for stuff like electricity and internet access. As the years went by Adsense kept paying less less and less each year, and our bills kept adding up to be higher than the ad revenue. So our bank accounts kept dwindling lower and lower. There were a few scary years in there where we had to make some hard decisions whether or not to just give up and shut down entirely. We didn't think anyone would be willing to donate to us, but we didn't really have a lot of other options, so starting in 2016 we began asking for donations. We were then, and still are, completely shocked by how generous people can be. After finishing a record setting fundraiser to purchase a new server earlier this year, we discussed it and decided that we don't need ads at all anymore. As long as people keep donating towards our non-profit mission to provide free or low cost hosting, we don't need to bombard you with annoying advertisements. Thank you to all of our donors for making this possible.
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[Solved] Add domain names to my account
hostmysiteplease replied to hostmysiteplease's topic in Customer Service
Thanks! -
That domain is hosted here and looks to be working, but may be violating the TOS for copyright infringement. We do not allow the hosting of IPTV content because the majority of the content offered through such services is illegal in the USA where we are based. Please remove all such content within 24 hours or you will be suspended.
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[Solved] Add domain names to my account
wolstech replied to hostmysiteplease's topic in Customer Service
Added. Please be sure to configure DNS. It may take up to 2 hours to take effect. -
Done. It may take up to 2 hours to take effect. A backup is available here for any content you may need from the old domains: https://heliohost.org/backup/
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sortaloc started following Renew account
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I have renew my account "sortaloc" and i like to enable again my domain "dandyas.my.id". But, when I change its nameserver to ns1.heliohost.org and ns2.heliohost.org it still can't accessible. When I checked its ip address still using the older IP address 65.19.141.77. in my plesk control panel it shows IP address 65.19.154.90(v4), 2001:470:1:1ee::1002(v6). I have change its DNS Management too on my domain hosting into IP Address on Plesk Control Panel but still can't access its website. Can you help me to make it worked again?
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The domain is mvuke.cloud
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[Solved] Unsuspend my account
hostmysiteplease replied to hostmysiteplease's topic in Escalated Requests
Thanks a lot for your help