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Hi guys, can you help me add new subdomain which is locate.[yourdomain] my username is iankristoper26 Thank you!

Domains added. They can take up to two hours to function.

Oh ok. I am ok with hyphens. Thanks.

The _ character is not allowed in a domain name. Are you ok with hyphens? And the answer your other question, you're limited to one node application per domain. Please keep in mind that running more than one on your account might subject you to load suspension anyway. Node is very heavy on memory usage.

Unsuspended. It may take a few minutes to work again. Please let us know if you need anything else.

Thank you. My niece username is delaserre69

Hi! Please, I want to request the creation of the subdomains below: avix_backend.sistech.helioho.st avix_backend_dev.sistech.helioho.st I will host a node.js + express backend web service in each of these new subdomains. Is it possible to host more than one node.js + express web service in a single domain, like sistech.helioho.st ? Thanks in advance.

Those 502 bad gateway messages are normal, they occur every two hours as part of apache restarting. See https://wiki.helionet.org/502_Bad_Gateway The topic for the old server monitor service has been removed.

Unpinned since this service appears to no longer be functional and an official status page is available. For current status information, please see https://status.heliohost.org/

Returning "502 bad gateway" from PHP requests. Also, the status monitor apps pinned in this forum are no longer available, could someone please un-pin them? Or post something that links to status.heliohost.org?

That will indeed cause this... in the future, please contact us first before letting family members open an account if they're sharing the same computer or network. Your account has been unsuspended. What is the username of your niece's account?

Hi, i was create an account with this email tianjayap@gmail.com, and my niece also created an account using the same network which is she is using my mobile wifi network and end up with email that i have create 2 account and my account is suspended. Please open my account again

Domain added. it can take up to 2 hours to start working.

Domain added. it can take up to 2 hours to start working.

Hello please add domain to w2hsystem: twoofswords.net thank you M

Hi! I would like to add my domain heej.se to HelioHost. I currently have Infinityfree web hotel for hosting my website, and Cloudfare as DNS. I would like to use HelioHost as email server. Yours sincerely, William Bergman

It looks like this was already added. Marking solved.

Hello, I would like to request a new subdomain for my existing HelioHost account. Details: HelioHost Username: rokinyt55 Current Server: Tommy Requested Subdomain: quantum.heliohost.us Purpose: To host my second website alongside my existing whaleskitru.heliohost.us site. Please let me know once it has been created. Thank you for your help. Best regards, rokinyt55

TL;DR: How should one follow through with additional CSRs created via Plesk when submitting them to CAs? Webroot seems to be unavailable due to nginx blocking access to /.well-known/acme-challenge. Hey! I apologize if this question has been asked before in the forums, but I could not find a proper answer to what I've been looking for after a day or two of messing around with things. I would like to know what would be the correct way to get a CSR emitted via Plesk to be signed from a CA like Let's Encrypt. After looking through the wiki, I found out that we're using SSL It! to automatically generate SSL certificates for our websites, and that's great! But I'd like to issue a second certificate, separate from the one used by the website (for security reasons) for me to use on TLS authorization during connections in my applications. They currently run in my own computer (since I don't own a VPS yet), and it would be nice to be able to validate that I'm indeed connecting to the right server, which would be impossible with a self-signed certificate. Thing is, with the old cPanel (after verifying in Ashoat's old GitHub heliohost-wiki repo - Link), it was possible to create a /.well-known/acme-challenge/<requested-file> path that was publicly accessible - and therefore, would pass the webroot challenge of ACME clients like certbot. After the move to Plesk, and I assume with the advent of other changes, nginx has been set to forbid access to the acme-challenge path and throw a 403, and I'm unaware if there is a way to properly allow access to files within that path. I appreciate the time you guys put into reading this wall of text (I've put a little TL;DR up there if it ends up being a lot..), and I'm welcome to both suggestions and opinions as to what I should be doing, and most importantly: should NOT be doing 😄 - Fallbork

Dear Support Team, How to setup a filter in Roundcube, that will detect and delete incoming e-mails with a ".gz" attachment? Some backgroud: I am experiencing annoying incoming fake e-mails which all have an attachments with a " *.gz " extension. I know it can be done, but how? I used Google to find answers. One solution I found is here: https://jensknipper.de/blog/roundcube-sieve-filter-attachments/ , but I do not know how to implement it. (In this solution a zip-file is mentioned; in my case it is about a gz-file.) I hope you can give me the proper instructions how to do setup a filter in Roundcube who will detect and delete incoming e-mails with a ".gz" attachment. Kindly awaiting your reply. 🙂

Marking as solved as the user deleted their account through the dashboard.

Deleted.

Unfortunately, HelioHost is just not what I need for my stack and have to move to a different platform. Please help me to completely delete this account and any attached sub-domains, I'm not entirely sure how to do this myself and ensure everything is actually deleted. I have removed files from the server and deleted and removed mail services and the database instance I had configured but I figured it would be best to reach out to customer support to ensure everything is deleted, thank you for your help or any further instructions on this.

one more thing there is a typo for second domain it is blocky.heliohost.us not block.

Yes delete all three