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[Solved] I would like to change/add the primary domain please
kittforhire replied to kittforhire's topic in Customer Service
Yes, i will do it as soon everything starts working. For now i cant open webmail and nothing... have to wait a bit. -
[Solved] I would like to change/add the primary domain please
wolstech replied to kittforhire's topic in Customer Service
DKIM, SPF, and DMARC have been set up for the domain kittforhire.com. We recommend sending a real email (not just the word "test" or a blank email) to https://www.mail-tester.com/ to make sure that everything is set up correctly. If you get less than a 10/10 score please post a link to the full report so we can help you fix any other issues that there may be. -
[Solved] I would like to change/add the primary domain please
kittforhire replied to kittforhire's topic in Customer Service
Thank you, short and probably silly question,... do i need to get DKIM, SPF, and DMARC handled by you guys for the new domain as you did for the old domain? If so, do i need to open a separate thread? And do i need to change anything else on my end (except for reissuing SSL) to make it work after (changing path somewhere), or is it directed to my website automatically? - Today
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thywickedone joined the community
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Hi, My domains https://blog.thirugns.helioho.st/ and https://thirugns.helioho.st/blog/ are showing 500/503 errors. The base url https://thirugns.helioho.st/ is working fine. Please help. Regards
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[Solved] I would like to change/add the primary domain please
wolstech replied to kittforhire's topic in Customer Service
Domain changed. It may take several hours to start working. -
Hi folks, i dont know exactly how that works. I want to use my custom domain as the primary domain for my hosting account. My Plesk settings are restricted, so I cannot add it myself. My server IP addresses are 65.19.154.90 (IPv4) and 2001:470:1:1ee::1002 (IPv6). Could you please update my primary account domain to kittforhire.com? Thank you so much! Have a wonderful week
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clab changed their profile photo
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please enable remote PostgreSQL access for my account
KazVee replied to dvdbrugnoli's topic in Escalated Requests
This support request is being escalated to our root admins. -
please remove clabur19 and keep clab
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iztedharta joined the community
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That domain cannot be added because you're currently in violation of the terms of service. Users are only allowed to have one account. Which one do you want to keep?
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This support request is being escalated to our root admins.
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Domain added. It can take up to 2 hours to start working.
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please on account clab add clab.eu.org domain
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Please add my custom domain joxdev.it i'll point the dns in the next hour
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clab joined the community
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[Solved] Request To Change Main Domain Name | techjohnrel
KazVee replied to techjohnrel's topic in Customer Service
I've changed the main domain on your account for you. Please note that it may take up to 2 hours for your new domain to fully work. If after a full 2 hours it doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache Please note there is a risk of data loss when main domains are changed, so I made a full backup for you before I made the changes, in case you need any files from the old domain. You can download the backup here: https://heliohost.org/backup If you're not sure how to extract the backup files, please follow our how-to guide here: https://wiki.helionet.org/Account_Backups- 1 reply
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zaisty started following Add rDNS records for external VPS IP?
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My account name is zaisty on Tommy, main domain is bladerunner.top. I have a question/request (if this is possible): Add rDNS records for my external VPS IP: 45.156.84.85 And add subdomain for it: files.bladerunner.top On my VPS it's look like this: If all this is possible please do that. Thank You.
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Please provide the following information: Database name 5-10 table names from the database Any unique string of data that may be in the database
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Subdomain added. it can take up to 2 hours to start working.
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Hello, i would like my subdomain to be added to my account. Account username: Kekusis Main domain: hax4.fun Subdomain: nationscraft.hax4.fun Thank you.
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fuzzynovagoblin changed their profile photo
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fuzzynovagoblin joined the community
- Yesterday
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[Solved] Account suspended due to high load
wolstech replied to feedora's topic in Suspended and Queued Accounts
It's suspended due to high server load, specifically CPU usage. This is usually due to things such as code being stuck in a loop, processes that aren't exiting when finished, running scheduled tasks too frequently, or forgetting to close SFTP connections when you're done with them. Since it's been suspended for more than 24 hours there aren't many details available. Please watch your load here: https://heliohost.org/dashboard/load/ and make any adjustments needed to keep your load down. If you have questions, feel free to ask. Unsuspended. Your account can take up to 2 hours to function. -
2026/05/31 17:06:15 [emerg] 613206#613206: duplicate location "/" in /home/bawantha/conf/web/anonymizer.bawantha-beliwaththa.me/nginx.ssl.conf_flask.conf:1 It looks like you tried to add a custom nginx directive but you are trying to pass a location context to another proxy when Hestia already passes all traffic to Apache on port 8080, i fixed the error, and restarted nginx let us know if the error still persists. to add the proxy to port 5001 back, login to hestia, go to web and then click edit, on anonymizer.bawantha-beliwaththa.me, after that click Advanced options and then change the proxy template to python or node depending on what you are using, and then set 5001 in the backend port setting. i also made a backup of your code before making any changes which you can find in /home/bawantha/
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