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[Solved] Alias request Add new domain for "karvp"
Krydos replied to karvp's topic in Escalated Requests
Nope. If one domain is just redirecting all requests to the other domain, it will use basically zero memory. -
[Solved] Alias request Add new domain for "karvp"
Krydos replied to karvp's topic in Escalated Requests
The best way to do that is to set nap.bunrieucua.com as an addon domain, not an alias, and then put 301 redirects on ygo.helioho.st so everyone who goes to the old URL will get a permanent redirect to the new domain. This is part of the reason I try to talk people out of setting domains up as aliases. This is also the reason I didn't want to waste my time adding it as an alias for you, and waited for Wolstech to do it instead. Now that it's already added as an alias it would be an even more waste of our time to remove it and re-add it as an addon. I'm just typing all of this for anyone know who searches and finds this. The only reason to add a domain as an alias is if you're planning on using both domains forever, and are not retiring either. For instance, I have krydos.com. If I wanted to add krydos.net to have exactly the same content and functionality as krydos.com, and I wasn't going to redirect anyone from one domain to the other, it would make sense to add it as an alias. Maybe the documentation on the wiki can be improved to help people realize that they probably don't want an alias. - Today
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[Solved] Appeal for One Account - elogrimhamed3
wolstech replied to Flores adam's topic in Suspended and Queued Accounts
You already kept another account here: https://helionet.org/index/topic/65703-appeal-for-one-account-gjamesbrown76/ -
[Solved] Alias request Add new domain for "karvp"
wolstech replied to karvp's topic in Escalated Requests
The easiest way to do that will just be to use rewrite rules in .htaccess to redirect it. There are some examples here: https://stackoverflow.com/questions/1945568/htaccess-redirect-all-pages-to-the-homepage-on-a-new-domain (if you try the one in the recommended answer, omit the line that starts with "options" or you'll get a 500 error) -
Flores adam joined the community
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Dear HelioHost Support Team, I am writing to follow up on the email you sent me regarding the multiple accounts. I sincerely apologize for missing the 24-hour response window; it was an oversight on my part. You were absolutely correct that I had created three Tommy accounts. I have now read the Terms of Service carefully and understand the violation. I would like to formally request to unsuspend and keep only one of my accounts. The username I wish to maintain is: Username: [elogrimhamed3] I understand and fully respect the reason behind this policy, especially for a non-profit service. Please feel free to permanently suspend or delete my other two accounts. I truly value the service you provide and apologize again for the inconvenience. Thank you for your understanding and consideration. Sincerely, elogrimhamed3
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[Solved] Alias request Add new domain for "karvp"
karvp replied to karvp's topic in Escalated Requests
Thanks! One more thing, can you help me lock the ygo.helioho.st domain so that the website is only accessible through nap.bunrieucua.com? -
timkm2005 joined the community
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joseleon joined the community
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Appeal for One Account - Gjamesbrown76
wolstech replied to OusAma's topic in Suspended and Queued Accounts
You are indeed suspended for creating multiple Tommy accounts. Users are limited to a single account, except if the accounts are on Morty. Account gjamesbrown76 has been unsuspended. It may take a little while to work again. Also, I've credited your Tommy account with the $4 you paid for the other two banned tommy accounts. If you decide you want to move to Morty at any point, that credit can be used for your Morty balance. Or, if you donate $1 more, we can turn the $5 into an extra 1000MB space for you instead. -
rafal1509 joined the community
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I've added that subdomain to your account for you. Please note that it may take up to 2 hours for the change to take effect. If after a full 2 hours it doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache
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costacja started following [Solved] New subdomain
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Hello. Could you please add a subdomain to my account? My username is costacja. I would like the following subdomain: 'elearning.minutice.helioho.st'. Thanks, Best regards, Carlos Costa
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OusAma joined the community
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Dear HelioHost Support Team, I am writing to follow up on the email you sent me regarding the multiple accounts. I sincerely apologize for missing the 24-hour response window; it was an oversight on my part. You were absolutely correct that I had created three Tommy accounts. I have now read the Terms of Service carefully and understand the violation. I would like to formally request to unsuspend and keep only one of my accounts. The username I wish to maintain is: Username: [gjamesbrown76] I understand and fully respect the reason behind this policy, especially for a non-profit service. Please feel free to permanently suspend or delete my other two accounts. I truly value the service you provide and apologize again for the inconvenience. Thank you for your understanding and consideration. Sincerely, Gjamesbrown76
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navigatorpro joined the community
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Domain added. it can take up to 2 hours to start working.
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jchal started following [Solved] Add On Domain Request
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Username: jchal Add On Domain Requested: dev.gisoa.org DNS A record is already set up on my DNS servers. Thanks for the help.
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alosillalozano joined the community
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felixasimplex joined the community
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Marking solved because the user reported their own content to request it be closed. In the future, please reply to your topic instead if you no longer need assistance. Also, to clarify the issue, Johnny's MariaDB restarts around this time of day for maintenance, and during the restart, it is impossible to log into your account and Plesk will not function. If you're already logged in, you'll receive database errors or undesired behavior. It resolves in a few minutes on its own when the restart completes. This behavior (while a bit scary) is normal.
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Hi, I was using Plesk and then when I clicked on a folder, it gave me an error: "No such file or directory." Seemingly everything on my account was gone. Then, I went to the official HelioHost website, tried to log in, and it told me "Unable to log in with that username and password." I do not believe I am suspended as it would've specifically told me that. I hope this can be resolved soon because I don't want to lose my work. Regards, pizzapizza72
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idrsky joined the community
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silmarillius joined the community
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[Solved] Alias request Add new domain for "karvp"
wolstech replied to karvp's topic in Escalated Requests
Alias added. Please be sure to configure DNS. It can take up to 2 hours to start working. -
[Solved] Alias request Add new domain for "karvp"
karvp replied to karvp's topic in Escalated Requests
Hii! Are there any updates? -
Domain added. it can take up to 2 hours to start working.
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My hosting account username: pbryan The full addon domain name I want: reserata.org Thanks!
- Last week
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[Solved] Add subdomain to existing domain
MoneyBroz replied to pizzapizza72's topic in Customer Service
Subdomain added. it can take up to 2 hours to start working.- 1 reply
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Hi, I'd like to add a subdomain to my existing domain "miizone.helioho.st". The subdomain I want is "disc", making "disc.miizone.helioho.st". Regards, pizzapizza72
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[Solved] Add domain. username vivekrajan007
wolstech replied to vivekrajan007's topic in Customer Service
Domain added. Please be sure to configure DNS. It can take up to 2 hours to function. -
Domain added. Please keep in mind that there is a limit of 10 domains per person, and you are now using all 10. If you want additional domains in the future, you will be required to have a domain removed first in order to have a different one added.
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vivekrajan007 started following [Solved] Add domain. username vivekrajan007
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Hi can you please add crm.futuredynesystems.com to my account. thanks in advance.
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pokepricebot.helioho.st
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Previous Edit: Mysql/mariadb remote hosting
mgchristian replied to mgchristian's topic in Customer Service
That worked! Thank you very much!