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Yes, it's no longer needed since your account has been reset and uses httpdocs now.

Domain added. it can take up to 2 hours to start working.

Add new domain migatoprint.helioho.st USER: dramadan ----- THANKS!

Thanks a lot Wolstech. Last question: can i delete public_html folder?

We're increasing the domain limit on the Morty server from 10 to 15! After a year of running our newest plan, Morty, we are still seeing great performance. This plan has nearly perfect uptime, great speeds, and Apache still restarts quite quickly. Therefore we are increasing the domain limit on Morty. If you need more than 15 domains you're welcome to create multiple Morty accounts, or switch to one of our VPS plans which allow unlimited domains. On the other hand, our free Johnny plan is still quite overcrowded and slow. In order to help speed up the server we're reducing the domain limit from 10 to 5. Our mission as a non-profit is to provide free hosting to as many people in need as we can. Our mission is NOT to provide free hosting to just a few people who each have a ridiculous number of domains. We think it best supports our mission to set a reasonable limit to make sure a few entitled people don't hog all of our free resources. If you need more than 5 domains you can make a one-time donation of only $2 to move to Tommy and have 10 domains available, or upgrade to Morty or a VPS. There are a few Johnny users who currently have more than 5 domains, and they will be allowed to keep their current domains for now, but if they want to add or change any of their domains, they will be required to comply with our new limit or upgrade to a plan that supports more domains. Let us know if you have any questions about the updating domain limits.

Your files need to go in httpdocs, not public_html. Your old account used public_html because it was a carry over from cPanel, but accounts created fresh on Plesk use httpdocs instead. I've moved the files for you and it works now.

up

Hello, Understood. Could you please clarify which specific Terms of Service violation is associated with my account? The ShadowForge Webstack is a personal, non-commercial, open-source project, and there is no hosting resale, monetization, or prohibited content involved. I am fully willing to adjust, remove, or simplify any configuration if something is not compliant. Please let me know how I can resolve this and restore the account to good standing. Thank you for your time and assistance.

THANKS DUDE! GREAT JOB YOU ARE AWESOME!

This request cannot be processed because the account is pending suspension for violating the Terms of Service.

Domain added. Please be sure to configure DNS. The domain can take up to 2 hours to function.

KINDLY ADD DOMAIN "alexaglobaltraders.com" USER: dhna ----- THANKS

Hello HelioHost Support Team, I would like to request the addition and configuration of a domain, its subdomains, and an alias for my project ShadowForge Webstack. Main Domain Domain: shadowforgewebstack.qzz.io Subdomains Please add the following subdomains for the domain above: dash.shadowforgewebstack.qzz.io (dashboard / control panel) api.shadowforgewebstack.qzz.io (backend API) cdn.shadowforgewebstack.qzz.io (static assets / CDN) id.shadowforgewebstack.qzz.io (authentication and identity service) Alias Domain Alias: shadowforgewebstack.dpdns.org (to be used as an alias pointing to the main domain) DNS / Technical Notes All domains and subdomains are managed via Cloudflare DNS records will be configured using A and AAAA records HelioHost will only need to accept and map the domains/subdomains on the hosting side No email services are required for these domains Please let me know if you need any additional information or verification from my side to proceed with this setup. Thank you for your support. Best regards, ShadowForge Webstack

I have uploaded all files on server, but I don't understand why it can't find the files on the server (i.e. https://unisan1.heliohost.us/UNI3/T2324.html ) Sorry for the disturbance.

thank you

This support request is being escalated to our root admins.

Hi Heliohost team, my username is alberto4 my domain name is : quwwaai.com the server is johnny the ns servers are: ns1.heliohost.org, ns2.heliohost.org would you be so kind to add the SPF DKIM and DMARC records, so I can send email properly? thank you very much ----- Set Up SPF, DKIM, and DMARC Records To help improve the delivery of your emails, you can request that SPF, DKIM, and DMARC records be added to your account. Please create a new topic in our Customer Support forum and include your hosting account username and domain name so we can set this up for you.

Replaced .jo3.org with .linkpc.net as its broken. Added that to the description.

thank you very much

Domain added, it'll take effect in about an hour and ten minutes. You'll need to create an A/AAAA record to Johnny's IP or switch to HelioHost's nameservers if you haven't already.

Hi Heliohost team, my username is: alberto4 could you be so kind to add the domain quwwaai.com. server is johnny. thank you very much

If you're using Windows we have a couple recommended programs for extracting .tzst files listed in the wiki article https://wiki.helionet.org/Account_Backups#Windows

Ok, I went the "Domain" folder and found the "backup-user-data-xxx.tzst file, but I don't know how to open it. If i right-click, there's an "Open" option, but no associated program...

You have to upload them yourself. If you need instructions on how to unpack the backup file, please see this document: https://wiki.helionet.org/Account_Backups#How_to_Extract_Your_Account_Data_from_the_Backup_File

Done! After how long will the files be uploaded?