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Ok, please give me the invite but can you send me the database of my account

If you'd like, we can send an invite to create an account on Morty until Johnny is rebuilt.

It is not queued, read this

Hi, my account legalcounsel1444 is not logged in since 2 days and I think it is queued. Please, help me to unqueue my account "legalcounsel1444@gmail.com"

Is this a MariaDB or PostgresDB?

Hi, can you please activate remote access for my database? Details: Username: mirmil Database name: mirmil_birdz Database user: mirmil_birdz_admin Thanks, Michael

An invite has been sent to create a Morty account. Please click the link and follow the instructions to create a new account. Data that was successfully recovered from your Johnny account can be downloaded from https://heliohost.org/backup/ Note that backups may not be available yet for all accounts, and not all data may have been recoverable (especially databases). If there is something specific you need that you don't have a backup of, let us know exact details of what you're looking for and we can take a second look to see if it can be recovered. If you need domains added, please let us know your new username and the domains you need once you finish creating the Morty account so we can get them set back up for you.

Thank you

Yes just make a post when you make the payment.

I've added that domain to your account for you. Please note that it may take up to 2 hours for the domain change to take effect. If after a full 2 hours it doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache

Hi, can you add a new domain in my account(username: martinfrade.) the new domain will be impresionesmf.heliohost.st. Thanks in advance.

Fixed missing DNS zone. Your site should work again shortly.

Yes I would like to receive it. Is it possible to stay to Morty by upgrading the plan after the invite?

Johnny hasn't been rebuilt yet, an announcement will be made when it is finished. a root admin can send you an invite to morty for free until the rebuild is finished so you do not experience significant downtime.

it seems johnny is down at the moment...

Hi admins, I'd like to have everything moved to Morty if possible, I don't care if I have to pay since I'd really like the service and wanted to move to Morty anyway in the soon future. I tried migrating by myself but I can't even log into the CP. Username: Stoc777

Thanks for your reply MoneyBroz. What should / can I do: wait for the end of the maintenance or there is a fix? Even the mail box is not working anymore.

3000 domain: genrwork.helioho.st

Hi, For tables iirc messages was the one left in the end.

The DNS records are missing due to the maintenance, escalating...

I can't access my website since 2 weeks. It has activated status on my dashboard but nothing is displayed when I try to open it like the website doesn't exist anymore.

Yes, it is.

Thank you for installing the modules! I also notice that the Python/mod_wsgi option is not showing in my Plesk dashboard for ctrlroom.heliohost.us. On Morty, my Flask app ran via mod_wsgi with the entry point at: /home/ctrlroom.heliohost.us/httpdocs/workboard/flask.wsgi Could you please enable mod_wsgi for Python on my domain so I can configure the Python app in Plesk? Thank you

An invite has been sent to create a Morty account. Please click the link and follow the instructions to create a new account. Data that was successfully recovered from your Johnny account can be downloaded from https://heliohost.org/backup/ Note that backups may not be available yet for all accounts, and not all data may have been recoverable (especially databases). If there is something specific you need that you don't have a backup of, let us know exact details of what you're looking for and we can take a second look to see if it can be recovered. If you need domains added, please let us know your new username and the domains you need once you finish creating the Morty account so we can get them set back up for you. Our apologies for the downtime. We should have rebuilt Johnny sooner before this happened.

This support request is being escalated to our root admins.