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  3. This is a great example of how creating duplicate posts can risk things being accidentally overlooked. Please do not make multiple posts for the same request. Since all staff are unpaid volunteers who donate their free time outside of real-life commitments (paid job, school, family, etc.) we prefer to eliminate unnecessary duplication of time and work. Most for-profit hosting companies have a staff of full time employees who sit around providing support and working 40 hours a week. It's very rare for any of our volunteers to work more than an hour or so each day. None of our volunteers are required to log a certain number of hours and may come and go as they please. Help is generally provided within 24 hours, and we encourage users to bump their requests if it's been more than 24 hours with no response, in case we missed it somehow. Our best efforts to respond within 24 hours can be impacted by several factors, including but not limited to: Time zone differences (most staff are based in North America) Work School Family Other real-life commitments
  4. I need subdomain becouse I post 2 times and this subdomain is: ms.awiro.xyz my username is emkow
  5. Duplicate request. https://helionet.org/index/topic/68427-i-need-to-add-domains/
  6. Domains added. Please be sure to configure DNS. The domains can take up to 2 hours to function.
  7. I need to add my domains. This is list: Awiro.xyz Vexyl.top
  8. I need to add my domains. This is list: Awiro.xyz Vexyl.top and ms.awiro.xyz
  9. This support request is being escalated to our VPS admins.
  10. Our servers do look like they should support this...we've never had anyone ask before though. Escalating so the VPS team can look at it.
  11. Got it! I’ll make sure all future requests come in odd numbers only. Thanks for enabling it, much appreciated 😄I
  12. Hi — I'd like to run an isolated KVM guest on my VPS (IP 64.71.153.12, hostname panel.mikvah.uk). Nested virtualization currently appears disabled: the guest doesn't see the vmx CPU flag, /dev/kvm is absent, and modprobe kvm_intel fails with Operation not supported (dmesg: "kvm_intel: VMX not supported by CPU"). The host CPU is an Intel Xeon E5-2660, which supports VT-x.
  13. Yes, it's moverst959@aol.com, when he tried to sign up, it said you had no room to build the vps and had him add his email to a wait list.
  14. Remote access enabled. host=65.19.154.90 port=5432 user=joxdev12_admin dbname=joxdev12_joxportfolio password=<set in Plesk> I always joke that if people request something twice I just do, and then undo what they wanted. For instance, if you ask for remote postgresql on the forum I give you access, and then if you also ask for remote postgresql on Discord I remove remote access. This way you need to make sure you ask in an odd number of places. For instance, if you ask on the forum, on discord, and on whatsapp then you get remote access, but if you ask on the forum, x, facebook, and email then remote access gets added, removed, added, and then removed again.
  15. Do you know your friends email address?
  16. Yesterday
  17. Just wait for him to respond here. Asking in multiple places usually just results in duplicate work and confusion for us.
  18. Glad to see you got it working. Please let us know if you need anything else.
  19. Everything works due to your advices. Thank you
  20. should i text him on discord?
  21. thank you
  22. Domain added. Please be sure to configure DNS using either our name servers or A and AAAA records pointed to the IPs listed in Plesk. The domain can take up to 2 hours to function.
  23. Domain added. It can take up to 2 hours to function.
  24. Krydos can do this for you.
  25. Please add my custom domain giogambelli.it i'll point the dns in the next hour
  26. Hi, i need to access my database remotely. I see the 'no pg_hba.conf ' error. hosting account username : joxdev12 DB NAME joxdev12_joxportfolio BD USER joxdev12_admin Thank you
  27. Hello, could you please add the domain santoscosta.eu.org to my account? Thank you very much. Nuno Costa
  28. Hello, I am receiving a Let's Encrypt renewal error for my account "talesaz" (domain: babalon.com.br). The renewal is failing with an NXDOMAIN error because the subdomain "mail.babalon.com.br" is missing its A/AAAA DNS records. Since I do not have access to the DNS configurations to fix this myself, could you please either add the missing DNS record for "mail" or help me renew the certificate excluding the mail subdomain? Thank you!
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