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Be aware that if we reset your account, you will permanantly lose the heliohost.org subdomain and will have to either need to use a heliohost.us or helioho.st subdomain instead. Tenga en cuenta que, si restablecemos su cuenta, perderá permanentemente el subdominio heliohost.org y deberá utilizar en su lugar un subdominio heliohost.us o helioho.st.

Mi domino es del 2019, la asistencia técnica de Heliohost me recomendó que es necesario reestabler mi cuenta y junto con él mi dominio. Así que favor reestablecerla

Fixed missing DNS zone. It should be available shortly.

Thank you

Your domain cannot be added because the associated account has been refunded.

https://helionet.org/index/topic/67845-hh382360-refund-request/

Move completed

This support request is being escalated to our root admins.

Domain name: kittforhire.heliohost.us User account: kittforhire Please add DKIM to this account (did set Plesk DKIM in Settings) in order to be able to get mails out/received. Thank you

This support request is being escalated to our root admins.

The domain ARABAFIRSATLARI.COM has suddenly gone offline; it appears that the server’s IP address is not resolving. It has always been hosted on NS1.HELIOHOST.ORG NS2.HELIOHOST.ORG All my other domains are working fine Can you check it ? thank you W2Hsystem

I joined a while ago but I didn't like it, everything is manual and annoying. How can I get a refund?

Add my sub domain h.kamildex.com

Fixed missing DNS zone. It should be available everywhere shortly.

This support request is being escalated to our root admins.

Thanks for the update

The move is at 29% currently. It is taking longer due to the storage space that the vps is using.

Hi, I have upgraded my VPS account and you have emailed me to say that you will need to ove it to another server due to not enough memory on the current server. Can you please advise how long this will take as I have a time-sensitive web app running on it, and am currently unable to connect. Thanks, Neil

Hello, My username is lukestork on the Tommy server. My domain aftersales.sandicliffe.helioho.st is configured and marked Active in Plesk (domain ID 670, IP 65.19.154.90) but is not resolving in DNS — returning NXDOMAIN. I believe the DNS A record was lost during the recent Brody/Cody nameserver rebuild mentioned in your latest news post. All files are intact on the server and return HTTP 200 when hit directly by IP. Could you please re-add the DNS A record: aftersales.sandicliffe.helioho.st → 65.19.154.90 Thank you

Hi, I have a pg database that my app uses, and I would like to connect to it via pgAdmin. I used to do this about a year or two ago, but I don't have the conection string anymore. If I just try the ip address of the site for host name, I get connection failed: connection to server at "65.19.154.90", port 5432 failed: FATAL: no pg_hba.conf entry for host "136.152.214.87", user "kkaviani_admin", database "kkaviani_poems", SSL on connection to server at "65.19.154.90", port 5432 failed: FATAL: no pg_hba.conf entry for host "136.152.214.87", user "kkaviani_admin", database "kkaviani_poems", SSL off If I try tommy.heliohost.org as hostname, I get connection failed: connection to server at "65.19.154.90", port 5432 failed: FATAL: no pg_hba.conf entry for host "136.152.214.87", user "kkaviani_admin", database "kkaviani_poems", SSL on connection to server at "65.19.154.90", port 5432 failed: FATAL: no pg_hba.conf entry for host "136.152.214.87", user "kkaviani_admin", database "kkaviani_poems", SSL off Multiple connection attempts failed. All failures were: - host: 'tommy.heliohost.org', port: '5432', hostaddr: '2001:470:1:1ee::1002': connection failed: connection to server at "2001:470:1:1ee::1002", port 5432 failed: FATAL: no pg_hba.conf entry for host "2607:f140:400:13b:e8de:c71f:985d:ad55", user "kkaviani_admin", database "kkaviani_poems", SSL on connection to server at "2001:470:1:1ee::1002", port 5432 failed: FATAL: no pg_hba.conf entry for host "2607:f140:400:13b:e8de:c71f:985d:ad55", user "kkaviani_admin", database "kkaviani_poems", SSL off - host: 'tommy.heliohost.org', port: '5432', hostaddr: '65.19.154.90': connection failed: connection to server at "65.19.154.90", port 5432 failed: FATAL: no pg_hba.conf entry for host "136.152.214.87", user "kkaviani_admin", database "kkaviani_poems", SSL on connection to server at "65.19.154.90", port 5432 failed: FATAL: no pg_hba.conf entry for host "136.152.214.87", user "kkaviani_admin", database "kkaviani_poems", SSL off I know Heliohost has recently went through some changes. Is this something you have to enable again? Please help me connect remotely to this database: kkaviani_poems, user kkaviani_admin.

hello @Krydos . Is it still not configured? Because I still can't connect to the WebSocket.

This user has provided the table names in Discord: https://discord.com/channels/398197622168616962/398538798994161664/1503459825491771585

Yes, your VPS domain can be changed in the future. If you decide to purchase your own domain later on, we'd recommend Namecheap since HelioHost has an affiliate agreement with them. You can read more about that in the Wiki here: https://wiki.helionet.org/How_You_Can_Help#Use_Our_Affiliate_Links Once you're ready to purchase the domain, if you want to do it with Namecheap you can click on the banner graphic on the Wiki page, or use the link below so HelioHost gets a bit of commission for the referral. Please note that you may need to disable your adblocker or add the link to your allow list for the link to work: https://heliohost.org/partners/namecheap In the meantime, I've escalated this support request to our VPS admins who can add the free domain for you.

Thank you very much for helping me. I would like “altair.helioho.st”. Could I change that domain in the future to my own domain if I wanted to?

Thanks