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Hi I tried installing joomla on my domain paul70.helioho.st and it didn't work out. Now I am stuck with a database 'paul70_joom770' and associated files in my home directory, there is no 'uninstall' option. I did try and consult wiki as well as other websites but did not get any fix on this issue. That was a month back, my account went cold and has been reactivated. Hope to fix this issue so that I can move ahead.

I've added that domain to your account for you. Please note that it may take up to 2 hours for the domain change to take effect, and it will not work until you set up your DNS with your domain registrar. To configure your DNS, please see the steps provided on our Wiki to either set NS records pointed at the HelioHost nameservers, or create A/AAAA records and point them to your server's IPv4/IPv6 address: https://wiki.helionet.org/Addon_Domains#Custom_Addon_Domains If after a full 2 hours it doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache

Hello Please add the custom domain clairesoukup.com to my account account name: clairesoukup Thank you

Thanks

I've started the reset process on your account as requested. Once the reset has completed, you'll receive an email so you can take the next steps to recreate it. I made a backup before the reset, so once the reset process is finished, if you discover you need any of your old files, you can download the backup here: https://heliohost.org/backup If you're not sure how to extract the backup files, please follow our how-to guide here: https://wiki.helionet.org/Account_Backups

Payment not available in my region. Reset account to 0 MB

Your account was indeed suspended because you exceeded your storage limit You have 3 options to regain access to your account: 1. You are able to regain access to your account immediately without waiting for an admin by increasing your account's storage space here: https://heliohost.org/dashboard/storage/ This storage space upgrade is good for the life of the account, and has no monthly cost. 2. Tell us which files you would like deleted and an admin can delete them for you to get you back under your current storage limit. If you're not sure which files are taking up all of your space an admin can provide a detailed storage space usage report for you. 3. We can also reset your account for you which deletes all files, deletes all settings, and restores your account back to the default state with 0 MB of storage usage. Please let us know if you would like to reset your account.

rseann Jonny https://maskdev.helioho.st hosted a node project and this morning found out im suspended for exceeding disk space

i have a couple more "related" vids at... somewhere. it looks like this and is my youtube channel @jsabarese_ajaxstardust there's a Grav thing there which is extremely slow and boring probably, unless you're really installing it the first time and investigating features w/out reading any instructions, as did i. install wintercms under hestia type c/p. mount ext4 on wsl something about chmod etc. enjoy.

It's probably related to the reboot. Prior to the power outage the server hadn't been rebooted for a year or so.

Sure..... But there is of course a reason.... How to find out what is different to last week? Do you have any ideas? Strange thing each Task still runs about 35 seconds as before. So should be same CPU?. I try to investigate when my son is asleep.

Try reducing the frequency of the scheduled tasks.

Thanks. The number , frequency and runtime of the Tasks is as before.

They’re the same thing.

I am Not Sure about cron, but is called scheduled in plesk.

Yes.

Do you use scheduled tasks (cron)?

To be precise, a PHP and py make the calls.

Thanks. No, only http requests.... And HTTPS.

Load is coming from systemd. Krydos will need to research what is causing this as it's not normal. We didn't have a single CPU suspension for 4 months, then suddenly had several yesterday all for load from systemd. One suggestion mentioned in a staff channel was that it might be caused by SFTP connections being left open for long periods. Are you using SFTP heavily? If so, does your client disconnect the session after transferring files?

This support request is being escalated to our root admins to see if the can offer more insight on what script might have caused the higher load.

You can view the suspension reason by visiting your website URL and it'll be listed there. Your account was suspended for High server load: 10009.30 CPU. Have you made any changes to your site recently that could have caused the higher load? Please let us know when you're ready to check and fix the issue and we can unsuspend you.

I've added that subdomain to your account for you. Please note that it may take up to 2 hours for the change to take effect. If after a full 2 hours it doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache

Hi, I was unsuspended, thanks! However, I think my load is still quite high.... The strange thing is, my code should be as it was the last months.... Everyone says this 🙂 Can you give me an indication or can I see which script causes the load? Execution times seem as before.... Maybe I forget as something... And CPU load seems to fluctuate a lot... Thanks a lot, Jochen

I need a subdomain for my blog as https://thirugns.helioho.st/\ I want the subdomain to be named blog. ie blog.thirugns.helio.st Thanks for the support.