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It's been a week and it looks like you still haven't set up a subscription for your VPS yet. Perhaps you forgot? There are 13 days left from the transferred Morty balance.

Hi, I want to change my main domain from /httpdocs to /sonanella.com. My username is luma. Thank you.

Username: jhjjang Subdomain: fineload Full domain: jhjjang.helioho.st (helioho.st) Thank you!

You will either need to delete all NS records except for HelioHost's (ns1.heliohost.org and ns2.heliohost.org) or you could delete our NS records, and use external DNS instead.

It was suspended for high load caused by systemd, which is likely due to excessive use of cron. The scheduled jobs have been turned off on your account and you've been unsuspended, please fix the issue quickly. It may take a few minutes before you can sign in again, and domains can take up to 2 hours to function.

I'll pause scheduled scripts and review code. Thank you

The easiest way cancel your VPS is to just go to https://heliohost.org/dashboard/cancel/ and click "Delete VPS". If you can't figure out how to cancel your VPS on your own, we can cancel the VPS for you, but since the email address on this forum account doesn't match the email address on the VPS we need to verify the email address prior to deleting any data. This is to prevent someone from pretending to be you to delete your data. The easiest way to verify your email address is for you to send an email to support@heliohost.org from the email address associated with your VPS.

That domain is working properly for me. Please clear your cache. Note that this error is usually caused by running out of disk space, and you are very close to your limit (975 of 1000MB). I suspect you were over your limit earlier and have since dropped below due to something like log rotation freeing up space.

error_log for domain twoofswords.net has been discarded. The best fix for this is to enable log rotation and set a max size that's reasonable (like 10MB) with a low maximum number of logs (like 3). That way the server will rotate them out and then eventually delete them for you. I've gone ahead and set up the rotation for you on that domain so this won't happen again.

This support request is being escalated to our VPS admins.

Hello HH, Could I please have the VPS I have canceled & my hosting account deleted? Below is the pertinent information: Username: kzdev370gmailcom Email: khaledzaki370@gmail.com Kind Regards, khaled

Hello i would like to delete the error_log file of the twoofswords.net account Home > logs > twoofswords.net > error_log It occupies 394 MB, and I have already solved those errors from Plesk , file manager try to delete it, but shortly after it returns, it seems that the file manager does not really delete the log files I would like to ask for cancellation Thank you

Domain added. It can take up to 2 hours to start working.

Service Unavailable. user: Genrwork

Hello, my username is luma, and I want to add domain luma.moe into my account. Thank you.

Looks like the domain may have expired or the registrar is having a technical issue as no RDAP info can be accessed. I went ahead and change the main domain back. It can take up to 2 hours to start working.

I am sorry - the shootingstarssquaredance.org domain was working for 2 days, and then something went wrong with it. Could my main domain be set back to 'bitstream.helioho.st'. Thank you.

WSGI control access has been enabled on the domain ctrlroom.heliohost.us. To restart your Flask app and load new code changes in simply edit /home/ctrlroom.heliohost.us/httpdocs/workboard/flask.wsgi. Adding a blank line, removing a blank line, adding a space, or removing a space are examples of editing the file. As long as the last modified timestamp changes it will clear the server cache. Let us know if you run into any issues.

Escalating to have this enabled for you.

1. Already created flask.wsgi 2. That's fine. Please proceed. Thank you.

For support response timelines (SLAs and ETAs), check: https://wiki.helionet.org/ETA To understand how Community-Powered Technical Support works, visit: https://wiki.helionet.org/FAQ#How_does_community-powered_support_work? Glad you resolved your issue, marking this thread as [Solved].

Could you please confirm: That you have already created a 'flask.wsgi' file. That you understand that WSGI Control Access uses at a minimum 260 GB memory per day and your bill will probably be about $1.91 or more per month. Once we have this confirmation, we can escalate to a root admin to enable this for you. Please see here for all the details needed for efficient progression of a WSGI Control Access enablement request: https://wiki.helionet.org/Flask#Request_WSGI_Control_Access

Thank you. I have upgraded to Morty server. Can you please grant WSGI Control Access for my account.

Thank You for your support!

its solved