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Hello staff, I changed my account email on file to accurately reflect my email. The one still listed on the dashboard is still the old one. Are you able to update that for me? Thanks!

Yes, i will do it as soon everything starts working. For now i cant open webmail and nothing... have to wait a bit.

DKIM, SPF, and DMARC have been set up for the domain kittforhire.com. We recommend sending a real email (not just the word "test" or a blank email) to https://www.mail-tester.com/ to make sure that everything is set up correctly. If you get less than a 10/10 score please post a link to the full report so we can help you fix any other issues that there may be.

Thank you, short and probably silly question,... do i need to get DKIM, SPF, and DMARC handled by you guys for the new domain as you did for the old domain? If so, do i need to open a separate thread? And do i need to change anything else on my end (except for reissuing SSL) to make it work after (changing path somewhere), or is it directed to my website automatically?

Duplicate topic, Please see:

Hi, My domains https://blog.thirugns.helioho.st/ and https://thirugns.helioho.st/blog/ are showing 500/503 errors. The base url https://thirugns.helioho.st/ is working fine. Please help. Regards

Domain changed. It may take several hours to start working.

Hi folks, i dont know exactly how that works. I want to use my custom domain as the primary domain for my hosting account. My Plesk settings are restricted, so I cannot add it myself. My server IP addresses are 65.19.154.90 (IPv4) and 2001:470:1:1ee::1002 (IPv6). Could you please update my primary account domain to kittforhire.com? Thank you so much! Have a wonderful week

Domain added.

This support request is being escalated to our root admins.

Hello, Could you please enable remote PostgreSQL access for my account? Username: dvdbrugnoli Server: Tommy Database name: dvdbrugnoli_RM Database user: dvdbrugnoli_RestaurantManagerADMIN Please allow access from all IPs. Thank you.

Hello, Could you please enable remote PostgreSQL access for my account? Username: dvdbrugnoli Server: Tommy Database name: dvdbrugnoli_RM Database user: dvdbrugnoli_RestaurantManagerADMIN Please allow access from all IPs. Thank you.

please remove clabur19 and keep clab

That domain cannot be added because you're currently in violation of the terms of service. Users are only allowed to have one account. Which one do you want to keep?

This support request is being escalated to our root admins.

Domain added. It can take up to 2 hours to start working.

please on account clab add clab.eu.org domain

Please add my custom domain joxdev.it i'll point the dns in the next hour

I've changed the main domain on your account for you. Please note that it may take up to 2 hours for your new domain to fully work. If after a full 2 hours it doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache Please note there is a risk of data loss when main domains are changed, so I made a full backup for you before I made the changes, in case you need any files from the old domain. You can download the backup here: https://heliohost.org/backup If you're not sure how to extract the backup files, please follow our how-to guide here: https://wiki.helionet.org/Account_Backups

Good day, I am techjohnrel, and I would like to respectfully request to change my main domain name "techjohnrel.heliohost.us" to "techjohnrelportfolio.heliohost.us". I sincerely appreciate your consideration of my request. Thank you for your service. Respectfully, techjohnrel

My account name is zaisty on Tommy, main domain is bladerunner.top. I have a question/request (if this is possible): Add rDNS records for my external VPS IP: 45.156.84.85 And add subdomain for it: files.bladerunner.top On my VPS it's look like this: If all this is possible please do that. Thank You.

Please provide the following information: Database name 5-10 table names from the database Any unique string of data that may be in the database

Subdomain added. it can take up to 2 hours to start working.

Hello, i would like my subdomain to be added to my account. Account username: Kekusis Main domain: hax4.fun Subdomain: nationscraft.hax4.fun Thank you.

It's suspended due to high server load, specifically CPU usage. This is usually due to things such as code being stuck in a loop, processes that aren't exiting when finished, running scheduled tasks too frequently, or forgetting to close SFTP connections when you're done with them. Since it's been suspended for more than 24 hours there aren't many details available. Please watch your load here: https://heliohost.org/dashboard/load/ and make any adjustments needed to keep your load down. If you have questions, feel free to ask. Unsuspended. Your account can take up to 2 hours to function.