All Activity

Domain added.

This support request is being escalated to our root admins.

Hello, Could you please enable remote PostgreSQL access for my account? Username: dvdbrugnoli Server: Tommy Database name: dvdbrugnoli_RM Database user: dvdbrugnoli_RestaurantManagerADMIN Please allow access from all IPs. Thank you.

Hello, Could you please enable remote PostgreSQL access for my account? Username: dvdbrugnoli Server: Tommy Database name: dvdbrugnoli_RM Database user: dvdbrugnoli_RestaurantManagerADMIN Please allow access from all IPs. Thank you.

please remove clabur19 and keep clab

That domain cannot be added because you're currently in violation of the terms of service. Users are only allowed to have one account. Which one do you want to keep?

This support request is being escalated to our root admins.

Domain added. It can take up to 2 hours to start working.

please on account clab add clab.eu.org domain

Please add my custom domain joxdev.it i'll point the dns in the next hour

I've changed the main domain on your account for you. Please note that it may take up to 2 hours for your new domain to fully work. If after a full 2 hours it doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache Please note there is a risk of data loss when main domains are changed, so I made a full backup for you before I made the changes, in case you need any files from the old domain. You can download the backup here: https://heliohost.org/backup If you're not sure how to extract the backup files, please follow our how-to guide here: https://wiki.helionet.org/Account_Backups

Good day, I am techjohnrel, and I would like to respectfully request to change my main domain name "techjohnrel.heliohost.us" to "techjohnrelportfolio.heliohost.us". I sincerely appreciate your consideration of my request. Thank you for your service. Respectfully, techjohnrel

My account name is zaisty on Tommy, main domain is bladerunner.top. I have a question/request (if this is possible): Add rDNS records for my external VPS IP: 45.156.84.85 And add subdomain for it: files.bladerunner.top On my VPS it's look like this: If all this is possible please do that. Thank You.

Please provide the following information: Database name 5-10 table names from the database Any unique string of data that may be in the database

Subdomain added. it can take up to 2 hours to start working.

Hello, i would like my subdomain to be added to my account. Account username: Kekusis Main domain: hax4.fun Subdomain: nationscraft.hax4.fun Thank you.

It's suspended due to high server load, specifically CPU usage. This is usually due to things such as code being stuck in a loop, processes that aren't exiting when finished, running scheduled tasks too frequently, or forgetting to close SFTP connections when you're done with them. Since it's been suspended for more than 24 hours there aren't many details available. Please watch your load here: https://heliohost.org/dashboard/load/ and make any adjustments needed to keep your load down. If you have questions, feel free to ask. Unsuspended. Your account can take up to 2 hours to function.

2026/05/31 17:06:15 [emerg] 613206#613206: duplicate location "/" in /home/bawantha/conf/web/anonymizer.bawantha-beliwaththa.me/nginx.ssl.conf_flask.conf:1 It looks like you tried to add a custom nginx directive but you are trying to pass a location context to another proxy when Hestia already passes all traffic to Apache on port 8080, i fixed the error, and restarted nginx let us know if the error still persists. to add the proxy to port 5001 back, login to hestia, go to web and then click edit, on anonymizer.bawantha-beliwaththa.me, after that click Advanced options and then change the proxy template to python or node depending on what you are using, and then set 5001 in the backend port setting. i also made a backup of your code before making any changes which you can find in /home/bawantha/

The python modules would need to be reinstalled again, what modules do you need and what python version are you using 3.9 or 3.14?

After 2 years of having a good time with HelioHost recently, my account feedora has been suspended entirely while I do not have a idea why. Could you tell me a reason for the suspension?

Good afternoon. After the recent account server move my python modules stopped working. Although I see that the files were imported into the file system I get an error when running them: Thus, I'm reaching to seek for support on sort this issue. The error is the following: Status: 500 Output: <!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN"> <html><head> <title>500 Internal Server Error</title> </head><body> <h1>Internal Server Error</h1> <p>The server encountered an internal error or misconfiguration and was unable to complete your request.</p> <p>Please contact the server administrator at root@localhost to inform them of the time this error occurred, and the actions you performed just before this error.</p> <p>More information about this error may be available in the server error log.</p> </body></html> Thank you.

This comes when I add domains, When I try to get a SSL certificate. Please fix this ASAP

Please check your PMs for information regarding your Lily account.

The main domain (texu.helioho.st) itself counts one, so you can only add 4 of those subdomains. I've added tools/store/portal/project for you and left off apk since it doesn't fit. The domains can take up to 2 hours to function.

Dear Team, Kindly help to provide Lily Account Username : autamation Thank you.