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You were suspended for using a disposable email address, which is against our terms of service. Additionally, you're on Johnny, which is currently down:

...so can't even see why (got no mail or anything): It never had much activity, let alone any that might trigger suspension

Thanks for letting us know the hardware hiccups that resulted in extended outage. At day 10 now of "even longer", how is progress going? Domains hosted on Johnny are serving up johnny.heliohost.org certificates, so there seems to be some movement (but no account portal login).

Domain added. it can take up to 2 hours to start working.

I understand, I do not saw this, thank you very much master,

Okay, I haven't seen the news, please tell me where you saw information about this issue.

Wow! 10/10 testing with mail-tester.com (which I didn't know about). All set now! Thank you!

Please do not create multiple topics for one request. Posting more than one topic on the same request/issue can result in a delay in service to you. You already posted here:

Please do not create multiple topics for one request. Posting more than one topic on the same request/issue can result in a delay in service to you. You already posted here:

i want to add new domain : attendance.helioho.st

i had proj.helioho.st for current domain and i want add new domain called attendance.helioho.st.

create a new domain how

DKIM, SPF, and DMARC have been set up for the domain magnya.com. We recommend sending a real email (not just the word "test" or a blank email) to https://www.mail-tester.com/ to make sure that everything is set up correctly. If you get less than a 10/10 score please post a link to the full report so we can help you fix any other issues that there may be.

An administrator will be able to help with this.

Username: admagnya Domain name: magnya.com Thank you!

Hi @wolstech thanks for the help, the site has been up again.

Fixed missing DNS zone. It should be available shortly.

Dear team my website under domain autamation.heliohost.us isnt resolving, kindly help to assist with this issue.

In that case, I'll consider the data as being lost. Thank you for the reply!

We have recently received a few reports that someone has launched a phishing campaign to try to steal free HelioHost accounts. We're making this news post to remind you not to click any strange links in any strange emails claiming to be from us. A few things to keep in mind: If you contact support, 99.9% of the time you don't need to post your email address. The reason we require a username during signup is so you can contact support without disclosing any private information, such as your email address. We don't send emails from noreply.heliohost[at]gmail.com or from any other email services like outlook.com or yahoo.com. All of our emails will come from @heliohost.org, or if it's from our support forum, it will come from @helionet.org. We don't use a free Ngrok app to host our login page on some kid's laptop in Italy. Report these links to us or directly to abuse@ngrok.com to get it taken down quickly. We don't use AI to write strange emails to you threatening to suspend you for sending spam or any other reason. All of our emails are written by humans. Free signups are currently closed while we rebuild Johnny, but they will open again soon. There is no need to steal someone else's free account when you can just wait a week or two and then signup for your own account. It honestly doesn't make any sense to launch a phishing campaign against a charity to try to steal free accounts from people who are too poor to afford hosting, but I guess it's just more proof that most criminals are very very dumb, and since they're very very dumb, they resort to crime instead of legitimate activities. As obvious and sad as this phishing attempt is, if you're not paying enough attention or half asleep, it's possible you might accidentally fall for it. Don't click any weird links! Don't try to login to any weird phishing pages! Stay vigilant out there, people!

Domains need a valid TLD to be added such as .com .org or .net If you want to use a free heliohost.us or helioho.st subdomain then let us know the full subdomain such as example.heliohost.us or example.helioho.st

Remote access enabled. host=65.19.154.94 port=5432 user=funslemmens_vijfblad dbname=funslemmens_boris password=<set in Plesk>

craete a new domain called attendance

Krydos can do this for you.

Johnny databases were not recoverable which is why they were not included in the backups. If anything at all is available, it will be the raw server files (.ibd and .frm files) of individual tables in your database (.frm is the structure of a table and .ibd would be the data that goes in it), which are confusing and sometimes difficult to extract data from. If you know the names of the tables in the database, we can check if these are available for you.