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https://heliohost.org/donate and then post the transaction id after you have made the payment.

My hosting billing shows this ' 2026-06-06 8.34 GB 48 $0.0329 $-0.0207 how do i recharge the billing account.

Great thanks for sorting Eddy On 06/06/2026 04:53, HelioHost Support wrote: > I was wondering why that Morty invite wasn't being used. I deleted it > and applied the $6 credit to your existing Morty account. Your current > balance is $-0.1523 plus $5 plus $1 bonus brings your new total to > $5.8477. Based on your load for the last 30 days your new estimated > expiration date is 2026-11-30. If your load increases and you have > some overages this could run out sooner though. We'll email you > occasionally to let you know how your balance is being used. Thanks > for increasing your Morty balance. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=68190 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ >

That domain looks like it was already added to your account. To get it working, the only DNS change you need to make is to set the domain's name servers at your registrar to ns1.heliohost.org and ns2.heliohost.org.

There is a backup for your account from 2024-07-25 available that contains an lsvcam_webcamData database. That can still be downloaded from https://heliohost.org/backup/ even though it is almost 2 years old. The files from your account should be available as recently as May 8 if you need them. Just let us know. For the databases, Krydos could check for raw .frm and .ibd files off the server for you if you want to attempt recovery of newer data, but actually getting data from those is difficult if we can even find the files. To check he would need the names of the individual tables within the database.

My username is tuhinsarkar, and I'd like to add a domain to my website. The domain is going to be globalyouthsciencejournal.app Please add the domain for me, and tell me exact DNS changes or nameserver changes to make, and I'll make them to make this domain work. Thank you.

Hello Team, my account lsvcam has been deleted (due to inactivity, i guess). I recreated it, but now the SQL-Database is missing. $db_host = 'johnny.heliohost.org'; $db_database = 'lsvcam_webcamData'; $db_port = '3306'; Any chance to get it back easily?

Domain added. it can take up to 2 hours to start working.

Domain added. it can take up to 2 hours to start working.

Hi, my use name shamerink and I hope you add my domain of swdbch.net . Thanks.

I want to add a new domain to my account pintocoelho rcc.helioho.st regards

I was wondering why that Morty invite wasn't being used. I deleted it and applied the $6 credit to your existing Morty account. Your current balance is $-0.1523 plus $5 plus $1 bonus brings your new total to $5.8477. Based on your load for the last 30 days your new estimated expiration date is 2026-11-30. If your load increases and you have some overages this could run out sooner though. We'll email you occasionally to let you know how your balance is being used. Thanks for increasing your Morty balance.

1. heliohost.org subdomains were retired in 2020 https://helionet.org/index/topic/41483-introducing-heliohostus/ 2. Please provide the following information about your missing database: A. Database name. B. At least 5+ if not all of the tables names. C. Some unique data string that might be in the database.

It might be username aspaixao00.

You need to have a Plesk account on any of the other servers (even the free Johnny plan is fine) before you can request a Lily account, because there are certain things on Lily that depend on the Plesk servers (like sending email...). Do you have a Plesk account already? If so, please provide your username.

High server load. 10031.00 CPU. You did indeed exceed the CPU limit. Usually this is caused by leaving processes running, overuse of scheduled tasks (usually running them too frequently), processes not exiting due to bad code or server issues, forgetting to disconnect SFTP sessions after you're finished using it, and similar. Because the suspension occurred more than 24 hours ago, no process data is available. Please review your code and monitor your load here: https://heliohost.org/dashboard/load/ to ensure your software is not overusing the CPU. Unsuspended. Your account may take up to 2 hours to function.

The pages I host in my website haven't changed for so many months and I believe I haven't "exceeded the 24 hour limit of 200 GB memory or 10,000 CPU" until now. I'll thoroughly review what might have caused this. Thank you so much for your understanding.

Hello! I've added those domains to your account for you. Please note that it may take up to 2 hours for the domain changes to take effect, and they won't work until you set up your DNS with your domain registrar. To configure your DNS, please see the steps provided on our Wiki to either set NS records pointed at the HelioHost nameservers, or create A/AAAA records and point them to your server's IPv4/IPv6 address: https://wiki.helionet.org/Addon_Domains#Custom_Addon_Domains If after a full 2 hours they don't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache

Hello there, My account disappeared and I had to reactivate it, but the domains associated with it were gone. I need to add dudaflor.com and dudaflores.com to my account again. My username is: dudaflores Thank you,

Username: fredforest, Server: Morty2, Main domain: ewc.heliohost.us Hi can you help I just renewied my subsciption via my paypal account - but it sent me a valataion email to my other email address that under my paypal email address not? this one. I want the credit to be on this account and not have another login to serpater from this account which is what wnated the credit to be for. Thanks Eddy On 04/06/2026 04:13, HelioHost Support wrote: > Hey Fredforest, > > We just wanted to advise you that your Morty account balance has been > used up. > > Your account is currently at $-0.0865. You will need to add additional > funds to your account if you wish to remain on Morty. To do that, > please send us a minimum of $5 via any of our donation methods ( > https://heliohost.org/donate/ ) and let us know the transaction number > so we can credit the account. > > You can review your account's billing history here: > https://heliohost.org/dashboard/billing/ > > If we don't receive a response within 24 hours, your account will move > to Tommy, which will make it subject to load and inactivity suspensions. > > If you have any questions or have made a donation that needs to be > credited, please reply to this email to contact support. > > HelioHost Support > https://heliohost.org > https://helionet.org

Username: pintocoelho, Server: Johnny, Main domain: pintocoelho.helioho.st Good afternoon, I have an account on the Johnny server (https://johnny.heliohost.org/) with the username pintocoelho. As you are aware, there was recently an issue with the servers which resulted in data loss. By following your instructions, I was able to recover my files from the /backup directory, so that part is now resolved. However, I am currently facing a few issues that I would appreciate your assistance with as soon as possible: 1. Domain reconfiguration I would like to restore my domain rcc.heliohost.org (which I was previously using), but I cannot find any option in my dashboard to add or manage domains/hosts. 2. Database recovery I am unable to locate any backup of my database. I am not sure whether: * it was not included in the provided backups, or * there is a specific procedure required to recover it that I may be missing. I would appreciate your guidance on how to: * reconfigure the domain * recover (or verify the availability of) the associated database I look forward to your response. Kind regards, Bernardo Pinto Coelho Bernardo Pinto Coelho

Domain added. It can take up to 2 hours to start working.

Wolstech can help you with this

Hi, I would like to add a domain to my sqv account. I already have the domain on namecheap. smettoquandovoglio.org

The .org domains were discontinued for regular users back in 2021. We were forced to move users to a different domain because users kept getting their account hacked or setting up abuse (like phishing sites) and getting the main heliohost.org website blacklisted on places like Facebook. Users that had them prior to that date were allowed to keep them until they were removed from the account (which in the case of the Johnny crash, everyone on Johnny had their domains removed). The helioho.st and heliohost.us domains are the replacements. If you need it back temporarily, it can be added as an alias that redirects to your new domain, however, there will be a time when they stop working entirely for users. Do you want me to do that?