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Thank you @wolstech! Changing the password worked. It probably just a weird bug.

Hello. I want to pay for my VPS for 6 more months Please send me a PayPal link Username of VPS account is: vpsadmin .. Mail : rostikkalugniy14@gmail.com Thanks

Getting suspended can cause weird issues like this on occasion. That log is basically "username or password is incorrect". Try changing the mailbox password in Plesk.

I am using Tommy account on Heliohost. Just yesterday, I got an email that my account has been deactivated due to inactivity, so I reactivated it the same day. However, the next day (today), I checked my main email: mail@bochard.net but I found that it wasn't connected. I tried to reconnect but it won't do, I am very sure that the password is right, though. I test to login using my other email account under bochard.net but it worked. It's weird that on mail@bochard.net it won't connect, and the email says connection refused. Would it be possible that there is some bug arised at the time I reactivated my account?

I'd like to add the domains "ateus.net", "niilismo.net" and "dietclock.app" to my account. My username is "cancian". "Ateus.net" should be the main domain, if such distinction is required.

.linkpc.net and .publicvm.com have been removed and jo3.org and .run.place has been added and updated with links Will work on sites later.

Subdomains added. it can take up to 2 hours for them to start working. Also in the future, do not post support related topics in the Suspended and Queued accounts section of the forum unless your account is suspended, Post's like this are to be posted in the Customer Service section instead.

I've changed the main domain on your account for you. Please note that it may take up to 2 hours for the domain change to take effect, and it will not work until you set up your DNS with your domain registrar. To configure your DNS, please see the steps provided on our Wiki to either set NS records pointed at the HelioHost nameservers, or create A/AAAA records and point them to your server's IPv4/IPv6 address: https://wiki.helionet.org/Changing_Your_Main_Domain#Custom_Domains If after a full 2 hours it doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache Since there is a risk of data loss when main domains are changed, I made a full account backup for you before I made the changes, in case you need any files from the old domain. You can download the backup here: https://heliohost.org/backup If you're not sure how to extract the backup files, please follow our how-to guide here: https://wiki.helionet.org/Account_Backups Finally, we don't need to see the order certificate from nic. I've deleted the file from your post for privacy and data protection reasons, since it contained your full name and that doesn't need to be shared publicly. 🙂

Hi, I would like the domains ai.scutoid.top and posterboard.scutoid.top thanks, Scutoid

my account's name is akel. i bought the domain akels [dot] cl from nic. I'd like to use it as my main domain. let me know if i need to send something else

Upgraded.

I've escalated this thread to Krydos. 🙂

Hello / Krydos My apologies, the package is primarily created to stabilize my system but one of the functions is used in many areas, and it needed just a tiny change. This should be the last request concerning this package for now, I don't anticipate any further changes on it. Thank you!

Domain added. it can take up to 2 hours to start working.

Your main domain has been changed to pb.helioho.st.

Hello, I have just purchased a custom domain of ryofist.linkpc.net, and would like to host it using my HelioHost server. The DNS servers of the registrar are the following: ns1.dnsExit.com ns2.dnsExit.com ns3.dnsExit.com ns4.dnsExit.com I have already gone onto the registrar's site and created A records with my HelioHost server's IPv4 address. Please reply with any additional steps I will need to go through, if any. Sincerely, Ryofist

Hi there - I need my domain name - manhood-matters.com - that is currently parked with Godaddy to be moved over to my Heliohosting and could you also install wordpress on my hosting space please - thank you email: leejheath@gmail.com

pb.helioho.st please

pb.heliohost.us or pb.helioho.st?

is it possible to shorten my subdomain to pb instead of poppabuzz without resetting my account?

Added.

No. I do NOT want to redirect traffic. I want centralmacatuba.qzz.io and centralmacatuba.dpdns.org to work as true domain aliases, serving the same content as centralmacatuba.eu.org, while keeping the original URL in the browser. This includes subdomains. For example: - cdn.centralmacatuba.eu.org - cdn.centralmacatuba.qzz.io - cdn.centralmacatuba.dpdns.org All should display the same content without URL redirection.

Are you planning on redirecting traffic from centralmacatuba.qzz.io and centralmacatuba.dpdns.org so when someone visits those domains the URL in the browser changes to centralmacatuba.eu.org?

Yes, including subdomains.

I've tested remote MariaDB connections to Johnny from everywhere too. Other VPS, other hosting providers, my home, VPNs, etc. And remote access works from all of them and nothing is timing out.