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  1. Past hour
  2. Hi Team, I want to add 3 more new domain to my hosting account, but it required admin access. Can you please add below 3 more new domains with your subdomain. List of domain:- techintrick.helioho.st engineerslife.helioho.st dev.helioho.st Note : - Please create seperate directory for above domain. Thanks & Regards, Abhishek
  3. Hi HelioHost Support Team, My username is iamxiae. I would like to request the addition of the following domains to my account: 518.group www.518.group Please let me know if you need any further information from my side. I understand that I can host up to ten domains on my account, and I’d prefer to add these as additional domains rather than changing the main domain. I do not intend to change the NS records; instead, I plan to use A records or CNAME via Cloudflare to point the domain to my HelioHost account once it’s added. Thank you for your assistance!
  4. Today
  5. What's next? Will Krydos see this?
  6. We usually just suggest putting a blank index.html file in the folder to hide the listings when this happens. The Options directive is...weird...on Plesk sometimes. Also, I did notice that your website makes a distinction between /projects/ and /projects (without the trailing slash). I would suggest renaming the projects folder to something not used by the website to avoid visitors accidentally getting the wrong one.
  7. Someone else had it happen yesterday on their VPS. Apparently pretty common. Try the fix that Krydos described here: https://helionet.org/index/topic/65043-krydos-misdirected-all-the-websites/#findComment-292011
  8. I believe the issue is caused by `$this->results[$queryKey]` being overwritten when you run a new query inside `getCategory()`. So when you call `$this->fpdb->query(...)` in `getCategory()`, it updates the `$this->results` map and the current query key, which breaks the loop in `getProperties()` because `fetch_object()` now references the subquery instead of the original result set. To fix this, you can store the result of the main query in a temporary variable before entering the loop, like this: function getProperties() { $s = "SELECT * FROM properties"; $result_set = $this->fpdb->query($s, return_result: true); // store raw result $result = []; while ($r = mysqli_fetch_object($result_set, Property::class)) { $r->category = $this->getCategory($r->cid); $result[] = $r; } return $result; } This way, even if `getCategory()` runs a subquery internally, it won't interfere with the loop iterating over your original `$result_set`.
  9. Looks like this board is a bit quiet recently. Just sharing in case someone finds it useful later.🗣️
  10. Hello, The forum seems a bit deserted :))
  11. Added. it can take up to 2 hours to start working.
  12. No problem.
  13. This was posted at 10:12am my time. Based on the timestamps, I'm guessing this was caused by Johnny's /tmp being full this morning which would cause that error. I cleaned it up at 10:47am and everything should be working again now. Let us know if it happens again.
  14. Yesterday
  15. Thank you ! it's working properly now
  16. Please check your PMs for information regarding your Lily account.
  17. Your rebuild has been started and you'll get an email in a bit when it finishes.
  18. Thank you very much! Appreciate all the availability you guys provide for this specially as a newbie web developer!
  19. Domain added. It can take up to 2 hours to function.
  20. Our system can't tell users apart when they're on the same network or device. What is the username of your brother's account so we can exclude these from detection?
  21. You can't change or delete the root user, but you can add as many users as you want with the useradd command. https://www.strongdm.com/blog/create-users-in-linux-with-useradd-command
  22. Last week
  23. Yes another invite was sent to your email.
  24. DKIM, SPF, and DMARC have been set up for the domains aslfarms.com and asl.ng. We recommend sending a real email (not just the word "test" or a blank email) to https://www.mail-tester.com/ to make sure that everything is set up correctly. If you get less than a 10/10 score please post a link to the full report so we can help you fix any other issues that there may be.
  25. I never retried with PhpMyAdmin, but I just ziped the SQL into a 2mb file, and successfully imported it using Plesk. Thanks!
  26. You're not suspended for inactivity, but instead for having more than one account. Users are only allowed to have one account. Since the other account it matched is also suspended, I've gone ahead and unsuspended this one for you. It may take a few minutes to start working again.
  27. Please read: https://wiki.helionet.org/504_Gateway_Timeout
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