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  1. Past hour
  2. Translation: A root admin can do this for you, escalating...
  3. Once again, stop creating multiple topics for the same request continuing to post multiple topics on the same request as well as creating more accounts may result in a ban, your answer can be found here:
  4. Today
  5. Hello HelioHost Team, I just created this account recently, and I have not uploaded any files yet. However, I received the message: “That account cannot have additional domains added because it has a pending suspension for violating the terms of service.” This seems to be a mistake because I haven’t used the account yet and have not violated any Terms of Service. I just wanted to add some subdomains for my Telegram bot project. Kindly review my account and remove the suspension so I can continue using the service normally. Thank you for your help!
  6. Domain added. it can take up to 2 hours to start working.
  7. Installed. You can see the current list of installed modules and their versions for Johnny's Python 3.12 at https://krydos2.heliohost.org/pyinfo/info3.12.py
  8. Yesterday
  9. I've reset your account as requested. You should receive an email shortly so you can take the next steps to recreate it. Once the account has been recreated, if you want the addon domain put back, please make a new request for this (making sure to confirm the domain in the request). I made a backup before the reset, so if you discover you need any of your old files, you can download the backup here: https://heliohost.org/backup If you're not sure how to extract the backup files, please follow our how-to guide here: https://wiki.helionet.org/Account_Backups
  10. I'm glad you found the upgrade account option. 🙂 I'll go ahead and mark this thread as [Solved] but please let us know (by making a new support request post) if we can help with anything else.
  11. Domain added. it can take up to 2 hours to start working. Yes, SSL is automatically installed and renewed on your domain.
  12. So, my last question: can I create a bot that hosts other Python scripts? If so, I can't grant the bot permission to write/create files.
  13. Hi, i have subscride to a domain name (www.latelierdutraitbrule.ca) and i want to point to my site latelierdutraitbrule.helioho.st What i need to do if any? Thanks
  14. Answered here: https://helionet.org/index/topic/66294-request-to-add-subdomains-to-my-heliohost-account/
  15. Account texu has been unsuspended. It might take a few minutes to work again. All of your subdomains are still attached to it.
  16. You can do this yourself at https://heliohost.org/dashboard/delete/
  17. thankyou for the help.. also.. raised another ticket to delete the duplicate account.. thankyou
  18. i just happened to remember. oh i remember reading it! i bought thsee garbage fake TLD's huh. well, it's 99c right. haha. no wonder BIND9 never heard of it. who ever heard of a dot website web site? not our namesevers, i'll tell you that much! hahahaa. good it's nuts. or, the Gnu version: Your Gnuts. (snacks) What is that story about the fake TLD's? People didn't want it. people don't want it. This guy now has a couple because he's a sad old man. Pshaw! Is that why you have to edit the Zone file on your end? i dunno. i rem there is something really stupid and terrible about those new tlds. but can't remember.
  19. HelioHost! I made this just for you. Honest. And then I got carried away. Clearly. I really need to cut back on the use of Create a new website domain account in hestia. In this tutorial, I use a freshly minted domain. The only objects under ./public_html when I begin are the so-called skeleton files. That is, the robots.txt and ... whatever. index. fk. brain damage. i have to log out because it stopped making sense. Composer create-project wintercms/winter Install WinterCMS (or OctoberCMS) Use Composer to manage the installation install plugins themes etc dig this guy's guitar solo Enjoy Video Follow the video located at the link target to learn how to use Composer Create-project to effectively install Winter CMS under a VPS web hosting account which is administered by HESTIA CP / Hestia Control Panel ://hestiacp.com/install https://youtu.be/k9qo5p2vKT8 Packagist Find some Plugins & Themes search for winter/wn (click << there ) Make it Yours: Learn/ rather master Composer (e.g. what does "dump-autoload" do?) from a secure shell, cd ./public_html do some stuff like.. `cd ./my_winter_cms` once you have Composer installed and all that, try something like `composer require wn-builder-plugin` (that's a guess, btw) Good luck!
  20. Last week
  21. That account is not eligible for additional domains because it is suspended for violating the terms of service. See https://helionet.org/index/topic/66294-request-to-add-subdomains-to-my-heliohost-account/
  22. Hello! I've added those subdomains to your account for you. You may see the folders for them inside Plesk soon, but it may take up to 2 hours for them to work completely. This is because an Apache restart is needed to finalize domain changes, and the restart begins every 2 hours or so. If after a full 2 hours the new subdomains don't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache
  23. Marking solved because user has deleted their account.
  24. No problem. Let us know if you need help with anything else.
  25. As above, what domain would you like to add?
  26. Glad it's working for you. Let us know if you need help with anything else.
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