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Unsuspended. It can take a few minutes to work again. If you need to host more than one website, just let us know and we can add additional domains to your existing account at no cost.

DKIM, SPF, and DMARC have been set up for the domains aslfarms.com and asl.ng. We recommend sending a real email (not just the word "test" or a blank email) to https://www.mail-tester.com/ to make sure that everything is set up correctly. If you get less than a 10/10 score please post a link to the full report so we can help you fix any other issues that there may be.

I never retried with PhpMyAdmin, but I just ziped the SQL into a 2mb file, and successfully imported it using Plesk. Thanks!

You're not suspended for inactivity, but instead for having more than one account. Users are only allowed to have one account. Since the other account it matched is also suspended, I've gone ahead and unsuspended this one for you. It may take a few minutes to start working again.

Please read: https://wiki.helionet.org/504_Gateway_Timeout

Domain added. Please be sure to configure DNS. The domain can take up to 2 hours to function once DNS is configured.

thank you!

Will look forward to it.

Thank you Krydos

Domain added. it can take up to 2 hours to start working.

Your current balance is $12.7603, plus the $12 credit (bonus of $2 on a $10 payment) brings your total to $24.7603. Over the last 7 days your average bill has been $0.2375 per day so if the load remains the same your balance should keep your account active for 104 days or 2025-10-26. Thanks for the payment.

Easy SSL problem, the important thing is that the wildcard subdomain is active

Domain added. it can take up to 2 hours to start working.

thousand thanks!!!

Can you consider to run multiple apache2 instances? Example, one instance for 500 vhost. It will reduce the time to restart significantly.

Because the offending software was not removed as directed, it has been deleted for you. Please let us know if you need any additional assistance.

Please check your PMs for information regarding your Lily account.

That feature is primarily meant for debugging/development. Django will work and updates to the code will still take effect without it, but you might see stale code for up to 2 hours until Apache restarts. If you're just planning to run a WSGI program and not actively develop it on the server, you don't need it. Worst case is you install an update to the software and it takes 2 hours to show up. If you do need it, you'll need to move to Morty and request it. Note that the amount of RAM it uses means your bill will be more than the $1 base due to excessive memory usage every month. WSGI control's usage does not fit within the included 200GB/day memory limit.

Account segonist has been reset. When it finishes, you'll receive an email with a link to create a new account. If you need the data from the old account, it will be available at https://heliohost.org/backup/ once the reset is complete.

The account maijo has been unsuspended

DKIM, SPF, and DMARC have been set up for the domain scutoid.top. We recommend sending a real email (not just the word "test" or a blank email) to https://www.mail-tester.com/ to make sure that everything is set up correctly. If you get less than a 10/10 score please post a link to the full report so we can help you fix any other issues that there may be.

Unsuspended again. Please do not create any additional accounts (unless they are on Morty). Also, since you've done this multiple times now, please be aware that another suspension for having more than one account may be permanent.

Resolved in Discord: https://discord.com/channels/398197622168616962/398538798994161664/1393420811569856643

SSH is disabled for accounts on the Plesk servers for security reasons. if you need it, then you would need to get a VPS. You can view our VPS plans at https://heliohost.org/vps/ You can also run jailed shell commands using Plesks scheduled tasks feature.

Thanks you so much for your help..