Your account has been reset. When it finishes, you'll receive an email with a link to create a new account.
If you need any data from the old account, a backup will be available at https://heliohost.org/backup/ once the reset is complete.
Domain added. Please be sure to configure DNS with either NS records pointed to ns1.heliohost.org and ns2.heliohost.org or A and AAAA records pointed to the IPs shown in Plesk.
The domain can take up to 2 hours to function.
No worries, thanks for letting us know it's two people in the same house.
We'll cancel the suspensions on qutegifts and thepottervault. It looks like ninagart is already deleted.
Domain changed. Please be sure to configure DNS for the new domain using either NS records pointed to ns1.heliohost.org and ns2.heliohost.org, or A and AAAA records pointed to the IPs shown in Plesk. It can take up to 2 hours to function.
If any data is missing after the change, a backup is available at https://heliohost.org/backup/ of the account from prior to the domain change.
Those usually get created when scheduled tasks are used to allow for common system commands to work.
Did you set up a scheduled task around that time yesterday?
What browser are you using to complete the registration? Also, are you able to provide a screenshot of the error you're seeing?
On our side if looks like you filled out everything and just didn't complete the last step.
The domains do not fit on your account as there is a limit of 5 domains on Johnny.
If you want these added, you'll need to either upgrade to Tommy (which has a 10 domain limit) or remove 2 domains from Johnny first.
That username is already in use. Also, keep in mind that hosting account usernames cannot be changed without resetting your account, which deletes all of your data.
We can change your main domain though if you would like, as the domain is available.
This is a quirk with how Plesk calculates space.
The main domain's space meter includes the entire home folder, which includes all of the domains on the account. The space meters for added domains usually only show non-file stuff specific to that domain (like mail and logs). All of your files for the telenove and salt subdomains are being counted under the lia.helioho.st's space.