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wolstech

Chief Risk Officer
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wolstech last won the day on July 14

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About wolstech

  • Birthday May 17

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    https://www.raxsoft.com

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    Pennsylvania

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  1. We usually just suggest putting a blank index.html file in the folder to hide the listings when this happens. The Options directive is...weird...on Plesk sometimes. Also, I did notice that your website makes a distinction between /projects/ and /projects (without the trailing slash). I would suggest renaming the projects folder to something not used by the website to avoid visitors accidentally getting the wrong one.
  2. Someone else had it happen yesterday on their VPS. Apparently pretty common. Try the fix that Krydos described here: https://helionet.org/index/topic/65043-krydos-misdirected-all-the-websites/#findComment-292011
  3. Krydos can assist you with this.
  4. Please be aware with Windows server we only provide the trial version, and if you want to use it beyond the trial you will need to purchase your own license. Also, windows server will not work on the $4 mercury VPS because of insufficient resources. You're going to have to buy a larger VPS to run windows. The bare minimum that would be recommended is 2 CPUs and 2GB of memory, and I would recommend 4GB as 2 is not enough for windows to really function. Do you still want to proceed with the rebuild?
  5. VPS120. Escalating...
  6. Well...that's a new one. There must be something wrong with the Plesk file manager considering FTP works. Nobody else has reported it though. Have you tried another browser? I'll escalate it to Krydos for you to see if he has an idea what might cause this, but if the issue isn't a simple fix or is just an internally broken user account, you might need to reset your account... Escalating.
  7. Please check your PMs for information regarding your Lily account.
  8. Krydos can do this for you.
  9. Domain added. It can take up to 2 hours to function.
  10. Our system can't tell users apart when they're on the same network or device. What is the username of your brother's account so we can exclude these from detection?
  11. Krydos will probably need to look at this as most of us aren't able to provide this sort of support for VPSes. Escalating. Looks like VPS120...
  12. What domain do you want added?
  13. This support request is being escalated to our VPS admins.
  14. Krydos or MoneyBroz needs to do this for you. Escalating... Looks like VPS146.
  15. Unsuspended. It can take a few minutes to work again. If you need to host more than one website, just let us know and we can add additional domains to your existing account at no cost.
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