wolstech

Your account looks fine on our end. Is there a specific error you're seeing? (Note that while accounts can send email right after creation, most email providers will not accept the emails unless you request SPF and DKIM... these email security features are not set up by default).

The domains do not fit on your account as we lowered the domain limit on Johnny accounts to just 5 back on January 28. https://helionet.org/index/topic/66787-domain-limits/ You're allowed to keep your existing domains as-is (you have 8), but if you want to make any changes, you must comply with the new limit, which for you would require removal of at least 3 domains to bring the total down to 5. If you want these two added, you'd actually need to remove 5 domains (so you have 3 + the 2 new ones). If you need more than 5 domains, you will need to upgrade your account to Tommy (which still has a 10 domain limit), or Morty (15 domain limit), or more (by having more than one Morty account).

You can renew the certificate in Plesk under SSL/TLS certificates (select the option to secure mail when reissuing the certificate). That said, the supported mail configuration is to use tommy.heliohost.org as the server for IMAP/SMTP instead of your domain. Doing that will prevent this issue (as well as several others).

You can often see the errors in the Logs section of Plesk. Otherwise the errors should just show when your application runs (display_errors is on by default, but you may need to modify your code to see them if it's set to prevent displaying errors).

NodeJS has been turned off on your account and you've been unsuspended. Please fix your code quickly. Unsuspended. It may take up to 2 hours for the account to work again.

You're suspended for high server load. Something went very wrong with your node app it looks like...it suddenly used some absurd amounts of memory, caused Johnny's load to skyrocket to over 130 (which caused downtime), and subsequently got you suspended for excessive memory usage (graph shows usage Monday at 1600 UTC to Tuesday 1600UTC) Can you explain what happened here?

That topic (and the wiki guide, which has long since been written) is only applicable to accounts on our Plesk servers. It looks like you have a VPS. You'll need to find a guide for setting up Flask on a VPS and follow that instead (there's many online), or you could create an account on one of the normal Plesk plans (you can have both a Plesk account and a VPS) and use Flask on that account.

That guide is only applicable to Plesk accounts, because we installed Flask and its other requirements on the Plesk servers. VPSes don't have Flask by default, so you would need to follow a guide for a VPS to install it yourself.

Since we did not receive a reply, we'll assume you had indeed planned to phish. Marking solved.

Domain added. Please be sure to configure DNS. The domain can take up to 2 hours to function.

Do you want these to show the same content as freethyroxine.xyz (but still show the alias domain in the browser), or do you want these domains to redirect to freethyroxine.xyz instead?

The majority of your account is being used by databases and files. You need to free up about 550MB to get below the limit, so either we need to delete most of your files, or we need to drop the databases. Alternately, you can purchase more space instead. https://heliohost.org/dashboard/storage/ The system will unsuspend you automatically if you buy more space. Do you still want something deleted? If so, what?

Domains added. Please be sure to configure DNS. The domains can take up to 2 hours to function.

We have to add and delete domains for you. Users cannot do it themselves.

Sure. Krydos should be able to convert the Morty account into VPS time for you. Escalating.