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wolstech

Chief Risk Officer
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wolstech last won the day on October 7

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About wolstech

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    https://www.raxsoft.com

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    Pennsylvania

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  1. wolstech
    Duplicate request. Please see https://helionet.org/index/topic/65883-appeal-regarding-possible-terms-of-service-violation/
  2. wolstech
    The account yolder has been unsuspended. Shared networks will indeed cause this issue. It may take a little while to start working again.
  3. wolstech
    Domain changed. It can take up to 2 hours to function.
  4. wolstech
    That account is not suspended. The server's /tmp folder was full, which has since been fixed.
  5. wolstech
    Should be fixed. /tmp was full again...
  6. wolstech
    The httpdocs folder is Plesk's equivalent of public_html. You can just put the files in there.
  7. wolstech
    This support request is being escalated to our VPS admins.
  8. wolstech
    It's not related to your Tommy incident. It's because the VPS is queued for manual build. I'm pretty sure CentOS Stream10 is not an OS that can build automatically (if I remember right, only Ubuntu and Alma set up automatically). As a result you'll need to wait for a VPS admin to manually create that for you and send you the information. Escalating for attention of a VPS admin.
  9. wolstech
    Well that's weird. I do see two successful password resets for you. What happens if you try to log into Morty directly at https://morty.heliohost.org/ ? Should be talesaz and whatever password you last set. Also, keep in mind that Plesk does not support passwords containing spaces or non-English characters.
  10. wolstech
    SSH is not permitted for security reasons. There are ways to run a telegram bot without SSH though. The method used for starting and stopping a Discord bot can be easily adapted for example: https://wiki.helionet.org/Discord_Bot#Starting_and_Stopping_Your_Bot
  11. wolstech
    Marking solved since the requested components are already present.
  12. wolstech
    This is also a Krydos question.
  13. wolstech
    Krydos would need to look at this. Not sure if this one is possible or not, as I know very little about Python.
  14. wolstech
    Krydos will need to look at this as well.
  15. wolstech
    Stripe I think Krydos has to cancel it and then just have you create a new new subscription. That platform is relatively new for us, so integration for stripe on our end is decidedly lacking... Escalating to see if Krydos can handle this for you.
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