dl5ark1 Posted December 7, 2016 Posted December 7, 2016 Hello, I have an invitation for Tommy and an almost current backup. I have not activated the invitation yet. How can I transfer my subdomain between Stevie and Tommy? Is the subdomain fully functional after restoring the backup (for example the same (user-)database name in mySQL)? Thanks. Quote
wolstech Posted December 7, 2016 Posted December 7, 2016 You can't transfer it the way your thinking. Normally, you delete the Stevie account then just use the invite to sign up again. Then use the contents of the backup to rebuild your site. Your username/domains can be reused once the Stevie account is gone. It's also worth noting that the invite won't work if the email address your invitation was sent to has an existing Stevie account (hence why the Stevie account needs deleting). If you want your Stevie account deleted, post your username and any domains you need removed, and I'll escalate. Quote
dl5ark1 Posted December 7, 2016 Author Posted December 7, 2016 @wolstech - please escalate this to @Krydos Delete my Stevie account and Subdomain to use my Tommy invitation. Account: dl5ark Subdomain: dl5ark.heliohost.org Quote
Krydos Posted December 7, 2016 Posted December 7, 2016 Your Tommy invitation should work with that username, domain, and email address now. Let us know if you have any problems. Quote
dl5ark1 Posted December 7, 2016 Author Posted December 7, 2016 Username "dl5ark" not available. Quote
Krydos Posted December 7, 2016 Posted December 7, 2016 That's because your forum username is dl5ark and it's trying to create a forum account for you too. Either use a different Tommy username or I can change your forum username temporarily. Quote
dl5ark1 Posted December 7, 2016 Author Posted December 7, 2016 Please change my FORUM username to dl5ark1. Quote
dl5ark1 Posted December 8, 2016 Author Posted December 8, 2016 @Krydos: Please note, your Nameservers are asynchronous: nslookup dl5ark.heliohost.org ns1.heliohost.org Server: UnKnown Address: 65.19.143.3 Name: dl5ark.heliohost.org Address: 216.218.192.170 nslookup dl5ark.heliohost.org ns2.heliohost.org Server: UnKnown Address: 64.62.211.133 Name: dl5ark.heliohost.org Address: 65.19.143.6 Quote
dl5ark1 Posted December 8, 2016 Author Posted December 8, 2016 @Krydos (applys to tommy) Is it intended that directory browsing is possible? Quote
wolstech Posted December 8, 2016 Posted December 8, 2016 All of our servers allow directory listings by default. You can turn it off in cpanel under index options or by using a .htaccess file if you want. Quote
wolstech Posted December 8, 2016 Posted December 8, 2016 Split topic. http://www.helionet.org/index/topic/26739-nameservers-out-of-sync/ Quote
Krydos Posted December 8, 2016 Posted December 8, 2016 @Krydos: Please note, your Nameservers are asynchronous: Address: 216.218.192.170 Address: 65.19.143.6This probably occurred if you created your account while ns1 was offline. I've synced them up now. Quote
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