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wolstech

Chief Risk Officer
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wolstech last won the day on October 21

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About wolstech

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    https://www.raxsoft.com

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    Male
  • Location
    Pennsylvania

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  1. You're welcome Thanks for using our service!
  2. Domains cannot be renamed but rather have to be removed and re-added, which will delete the content associated with them. Is this OK? It doesn't look like we have any current banners that can be used for promoting our service. We used to have a whole bunch over here, but the links are long since dead (there are a few on page 3 that MoneyBroz re-posted recently that still work, but they're a non-standard size of 210x91). I'll ask in a staff channel for you to see if there's any other options, and you're also welcome to create one and share it for others to use
  3. Domain added. It can take up to 2 hours to function.
  4. Then we'll just leave yours unsuspended. We're looking into a human-review-based process to avoid this going forward, because the automated multiple account detections have excessive false positive rates. Sorry about the hassle and enjoy your account
  5. Since the other account is still suspended in this matched pair, I'll just unsuspend it for you instead. Is the other account yours? The other account is on Tommy. If this is yours, we can combine them so the disk space and both domains are on one account. Unsuspended.
  6. The large bulk of your space is automatic backups of an easyappointments installation: root@morty [/home/nlbarbershop.com/httpdocs/prenotaora/storage/backups]# du -hs 793M . Do you want me to empty that folder?
  7. Domains cannot be directly changed, but rather have to be deleted and re-added. Doing this will delete the content associated with the domain being removed. Is this OK?
  8. You need a VPS if you want to run a game server. https://heliohost.org/vps/ We do not specifically provide game hosting, but a VPS is just an empty linux box that you can install a game server on.
  9. This is a Krydos question. I'm not sure if our system can do this or not (and if so, I'd imagine Krydos would need to edit the Apache config to do it as Google shows the relevant commands are not supported in .htaccess). Usually Flask is implemented via WSGI on our service (https://wiki.helionet.org/Flask), not as a self-hosting application with a proxy in front of it. Escalating.
  10. Domain changed. Please be sure to configure DNS. The domain can take up to 2 hours to function.
  11. Your pending suspension has been cancelled. Accounts associated with the Philippines tend to get flagged all the time due to the small number of available IPs and the prevalence of students (at least one larger university there uses our services for coursework). School networks, public wifi, and even VPNs are a common cause of this, and these days I'd almost go as far as to say 80%+ of these detections are false due to shared networks.
  12. Domain added. It can take up to 2 hours to work. For the A records, the IP addresses can be found in Plesk. Click on your domain when you log in, and they appear at the bottom below all of the options. Please keep in mind that the IP address of your account will change if you purchase an upgrade to Tommy or Morty, or if maintenance results in the account moving to a new server (e.g. due to server rebuild).
  13. Glad to see you got it working. As above, please be mindful of the 50/day limit with that forwarder. If the forwarder ends up getting too much email, it can easily get your email service disabled. If that happens, just let us know and we can turn it back on. The best solution for "forwarding" email without actually forwarding it is to turn off forwarding in Plesk and instead set up Gmail as a client to check the mailbox (in Gmail, go to settings->Accounts and Import->Check mail from other accounts, and add the Plesk mailbox). It achieves the same result without you needing to worry about the forwarder exceeding the sending limit.
  14. Recreated. Please see PM for additional info and questions regarding MSSQL.
  15. Go into that mailbox’s settings in Plesk, then the forwarding tab, then UNcheck the option “don’t deliver copies to the Plesk mailbox”. Once that’s turned off, you should get a copy in the Plesk mailbox and also a copy forwarded to gmail.
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