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wolstech

Chief Risk Officer
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wolstech last won the day on February 25

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About wolstech

  • Birthday May 17

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  • Website URL
    https://www.raxsoft.com

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  • Gender
    Male
  • Location
    Pennsylvania

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  1. wolstech
    Escalating so Krydos can cancel it for you.
  2. wolstech
    You should be able to log into your dashboard via our website and cancel it from there. https://heliohost.org/login/ Make sure you use the username associated with the VPS (wishplorer) to log in. If you're unable to cancel it yourself, let me know and I'll have Krydos cancel it for you.
  3. wolstech
    The missing 0.5 is because you sent a really short message and used HTML formatting without proper tags (this is probably a mail client issue, a real message in plain text would've passed the tests that caused the 0.5 to be taken off). You should be good.
  4. wolstech
    DKIM, SPF, and DMARC have been set up for the domains chiquipolis.com and backupchiquipoli.helioho.st. We recommend sending a real email (not just the word "test" or a blank email) to https://www.mail-tester.com/ to make sure that everything is set up correctly. If you get less than a 10/10 score please post a link to the full report so we can help you fix any other issues that there may be.
  5. wolstech
    Your account has been reset. When it finishes, you'll receive an email with a link to create a new account. If you need any data from the old account, a backup will be available at https://heliohost.org/backup/ once the reset is complete.
  6. wolstech
    Domain added. Please be sure to configure DNS with either NS records pointed to ns1.heliohost.org and ns2.heliohost.org or A and AAAA records pointed to the IPs shown in Plesk. The domain can take up to 2 hours to function.
  7. wolstech
    These aren't set up by default. What domain do you need these set up on?
  8. wolstech
    No worries, thanks for letting us know it's two people in the same house. We'll cancel the suspensions on qutegifts and thepottervault. It looks like ninagart is already deleted.
  9. wolstech
    Domain changed. Please be sure to configure DNS for the new domain using either NS records pointed to ns1.heliohost.org and ns2.heliohost.org, or A and AAAA records pointed to the IPs shown in Plesk. It can take up to 2 hours to function. If any data is missing after the change, a backup is available at https://heliohost.org/backup/ of the account from prior to the domain change.
  10. wolstech
    That account has already been unsuspended. For the new domain, please use ns1.heliohost.org and ns2.heliohost.org as the name servers.
  11. wolstech
    Unsuspended and domain added. Please be sure to configure DNS. The domains can take up to 2 hours to function.
  12. wolstech
    Those usually get created when scheduled tasks are used to allow for common system commands to work. Did you set up a scheduled task around that time yesterday?
  13. wolstech
    That domain can't be added because your account currently has a pending suspension for violating the terms of service.
  14. wolstech
    What browser are you using to complete the registration? Also, are you able to provide a screenshot of the error you're seeing? On our side if looks like you filled out everything and just didn't complete the last step.
  15. wolstech
    The domains do not fit on your account as there is a limit of 5 domains on Johnny. If you want these added, you'll need to either upgrade to Tommy (which has a 10 domain limit) or remove 2 domains from Johnny first.
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