wolstech

It looks like you just created your account today. Websites can take several weeks to months to appear on Google. It just happens whenever Google gets around indexing it. We don't have any control over that. You could sign up for the Google search console and submit it for indexing to help speed this up. As for the SEO tools in Plesk, we don't have a license for the premium version, so the rank tracker feature does not work. The free version only has the site audit.

Krydos might have more of an idea about why this would happen. I'm not terribly familiar with Python...escalating.

Yeah, Laravel breaks your account if you delete it after installing it using the toolkit. There is no uninstall option, you have to reset your account. Someone did submit a suggestion to Plesk for an uninstall/detach option for Laravel Toolkit (you can vote for it here on Plesk's site), but it has not been added to date. Do you want me to reset your account completely so you can start over (all content will be deleted)?

There's a Logs option in Plesk that show Python errors...they're a bit hard to read because of how Plesk formats them,. but the whole thing including the trace is there. The last line kind of explains it though...your error is this: ModuleNotFoundError: No module named 'pymysql' The modules available on Tommy are shown here: https://krydos1.heliohost.org/pyinfo/info3.12.py You can also request that module be added if you need it.

Python modules are installed globally on the Plesk servers. You're on Tommy, and Flask is already installed and on v3 on Tommy. We arent going to downgrade as it would break other users accounts, so hopefully your app can use v3. These modules are present but need to be updated. SQLAlchemy==2.0.40 Werkzeug==3.1.3 blinker==1.9.0 Jinja2==3.1.6 The rest are current. Escalating.

Response below from Krydos was lost due to a backup restoration:

[Responses lost due to a backup restoration] Was unsuspended on April 9, was for multiple accounts, turned out to be either family members or education accounts (forget which).

If the system won't let you use Paypal balance for a purchase, try sending the money manually. Try this link to send us money: https://paypal.me/heliohost Or you can try to Paypal the money using the email address admin@heliohost.org Once you get the money sent, post the transaction ID here. An admin will need to manually verify the transaction and move you if you do this, so it may take some time for you to be moved.

Are you using the same version of node? Is there a config file for it that you can edit? Krydos might be able to figure this out for you, but be aware that Google suggests that this library is discontinued because it used a dependency of its own (phantomjs) that is obsolete and no longer supported. Last release was in 2021...

Well, first I should correct myself on MariaDB...we use 10.5, not 11.5, so not the latest version (and in fact quite old). Some research on this suggests that this error is usually due to bad SQL syntax. The error means something in your SQL is trying to set a foreign key to an invalid value of 0. MySQL doesn't (or isn't supposed to) let FKs pointed to automatic primary key (auto increment) fields be 0...the reference would be invalid since automatic fields in MySQL start at 1 and are always a positive integer. If there's no correct value for a foreign key, it should be null , not 0. Whether the 0 being fed into that function is the result of Django doing something weird, being broken/different version, or you just have bad code is beyond my knowledge.

I'm not sure this is possible because Django is shared by everyone on the server...upgrading it might break many other users' software. Krydos would know for sure though.

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Krydos has to do this.

Can you post the exact error message? Also, what database type are you using, and what database server did you use locally on your computer when testing? If it's mysql, note that our servers are running the latest version of MariaDB, which, while a fork of MySQL that is extremely compatible, may vary slightly in its behavior.

Installed.