mtlive Posted July 24, 2011 Share Posted July 24, 2011 I reviewed my account status today and it was: Your account is number 8 in the database, should be created by Sunday 24th of July 2011 09:52:00 AM, and should be active by Monday 25th of July 2011 03:00:00 AM. yesterday activation date was 24th when my account will setup? Link to comment Share on other sites More sharing options...
Krydos Posted July 24, 2011 Share Posted July 24, 2011 It looks like the account creation script on Johnny is broken again. Someone with ssh access can start it again when they get a chance. There are 310+ accounts on johnny waiting to be created the oldest of which was registered on the 20th; four days ago. @mtlive Your account should be created very shortly after the script gets restarted. Thanks for pointing this out. This support request is being escalated to our root admin. (I know plenty of admins other than djbob can fix this, but in case he's the first to check. Feel free to deescalate it if you fix it first.) Link to comment Share on other sites More sharing options...
cl58 Posted July 24, 2011 Share Posted July 24, 2011 @Krydos: do you know what the command is? Link to comment Share on other sites More sharing options...
jje Posted July 24, 2011 Share Posted July 24, 2011 I don't know the command to do this. I'll escalate this so djbob can sort this out for himself, and maybe he'll let us know what he did. This support request is being escalated to our root admin. Link to comment Share on other sites More sharing options...
Ashoat Posted July 25, 2011 Share Posted July 25, 2011 I just killed bihourly_wrapper and bihourly.php... hopefully that will resolve the issue. Link to comment Share on other sites More sharing options...
mtlive Posted July 25, 2011 Author Share Posted July 25, 2011 My account created. Thank you for your fast support. Link to comment Share on other sites More sharing options...
Brother Hassan Posted July 25, 2011 Share Posted July 25, 2011 My account created. Thank you for your fast support. Please spare a few minutes to take our brief survey: http://feedback.heliohost.org/ Your participation in this survey is greatly appreciated. I just did a Moderator dialogue Link to comment Share on other sites More sharing options...
jje Posted July 25, 2011 Share Posted July 25, 2011 I just killed bihourly_wrapper and bihourly.php... hopefully that will resolve the issue. This might sound like a stupid question, but what SSH command is it to do this? Or should we just escalate this when it happens? Thanks Link to comment Share on other sites More sharing options...
Ashoat Posted July 25, 2011 Share Posted July 25, 2011 I usually do my killing through htop. I open it up, set it to tree mode (F5), find the bihourly tree (/bihourly), select everything in the tree (go up and down with the arrow keys and select with the spacebar) and then kill everything selected (F9, enter). You could alternately use killall. killall bihourly_wrapper should do the trick; let me know if it doesn't. Link to comment Share on other sites More sharing options...
jje Posted July 25, 2011 Share Posted July 25, 2011 Thanks! Noted. Link to comment Share on other sites More sharing options...
mtlive Posted July 27, 2011 Author Share Posted July 27, 2011 I think it happened again. my friend's account has this problem Something else I can login to my account but when I want to visit it I see HelioHost Account Queued message. Link to comment Share on other sites More sharing options...
cl58 Posted July 27, 2011 Share Posted July 27, 2011 This was a server-wide issue yesterday, but has since been fixed. What is your friends domain? Link to comment Share on other sites More sharing options...
mtlive Posted July 28, 2011 Author Share Posted July 28, 2011 Are you sure it has been fixed? I still see queued message. His username is "partiyan" on johnny server. Link to comment Share on other sites More sharing options...
Brother Hassan Posted July 28, 2011 Share Posted July 28, 2011 Its back again Link to comment Share on other sites More sharing options...
cl58 Posted July 28, 2011 Share Posted July 28, 2011 We apologize for this issue with Stevie. It has been fixed. If you still see the account queued page, clear your cache and try again. Link to comment Share on other sites More sharing options...
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