Jump to content

Recommended Posts

Posted

Hi,

I registered at Helihost with my domain codigoalvo.com.br and want my account to respond to codigoalvo.heliohost.org as well as to codigoalvo.com.br

Could I have this?

 

Thanks.

Posted

You should have registered with:

 

codigoalvo.heliohost.org

 

and then added:

 

codigoalvo.com.br

 

as a Parked Domain.

 

Would you like to delete codigoalvo.com.br and register all over again?

 

 

Posted

If that is the only way, ok, no problem. I do that or do you do it for me?

Thanks.

 

 

You should have registered with:

 

codigoalvo.heliohost.org

 

and then added:

 

codigoalvo.com.br

 

as a Parked Domain.

 

Would you like to delete codigoalvo.com.br and register all over again?

 

Posted
If that is the only way, ok, no problem. I do that or do you do it for me?

You can use this script to delete your account http://www.heliohost.org/home/support/scripts/delete and after it is fully deleted then you can sign up again. If the signup says that you already have an account it means that the old account hasn't fully deleted yet. Make sure you backup all of your information before you start the deletion process, and sometimes if there are a lot of accounts to delete ahead of you in the queue it can take up to 48 hours for it to fully delete.

Posted

It may take up to 24 hours for your account to be completely wiped from our database. Post back here if you have any problems.

Guest Geoff
Posted

The deletion script has been having some problems... I'll see if his account got deleted.

 

Well, apparently his account got deleted and he created a new account.

Posted

Hello,

 

It's almost 24h since my account is deleted and created again, but it isn't instaled iet.

I would apreciate so much if it could be done today yet.

I don't know if its relevant, but originaly it was on stevie, and when I created it again after deleted, I created on johnny.

 

Thanks again,

 

 

The deletion script has been having some problems... I'll see if his account got deleted.

 

Well, apparently his account got deleted and he created a new account.

 

Guest Geoff
Posted

Oops... our fault! Thanks for catching that.

  • 11 months later...
Posted

Hi, its me again.

My account has been purged, parked, or something like that.

Cant login with my cpanel (alvo) user anymore, not even to delete my account and create again.

Tried to create de account again and it said that codigoalvo.heliohost.org already exists.

Can anybody help me please?

 

Thanks.

Guest
This topic is now closed to further replies.
×
×
  • Create New...