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Help with Email Authentication (SPF/DKIM) for interworldmusic.qzz.io

kxamel

By kxamel
in Escalated Requests

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kxamel Rookie

kxamel

Posted
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Hi HelioHost Support Team,

I am having trouble sending emails from my domain (interworldmusic.qzz.io), which is hosted on the Johnny server.

My emails to Gmail are currently bouncing back with the following error:

"5.7.26 Your email has been blocked because the sender is unauthenticated. Gmail requires all senders to authenticate with either SPF or DKIM."

Can u solve the problem please 

KazVee Mentor

KazVee

Posted
Posted

This support request is being escalated to our root admins.

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