To enable Python hosting

[whgihanlavindu]

Hello,

I have a new Tommy hosting account (spftracker.heliohost.us).
I want to deploy a Flask application.
However, my Plesk account does not have the Python option, and SSH access is marked as "Forbidden".
Could you please enable Python support or let me know the correct way to deploy a Flask application on my account?

[wolstech]

There is nothing to enable, and no user interface for python. You just use it. See this guide for an example of how to get started. https://wiki.helionet.org/Python_Tutorial or for Flask specifically: https://wiki.helionet.org/Flask

As for SSH, this is intentionally not supported on the shared hosting plans for security reasons. If you need SSH access, you'll need to buy a VPS instead.

[KazVee]

It looks like you also posted a request about this on Discord at: https://discord.com/channels/398197622168616962/398538798994161664/1523251516734046248 

Wherever you prefer to ask for help, please ask your question in one place only.

All staff are unpaid volunteers who donate their free time outside of real-life commitments (paid job, school, family, etc.) 

In this case, 2 staff members spent their time answering both your questions about the same thing, which is a waste of unpaid volunteer time and effort. 

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Asking the same question in multiple places can lead to wasted staff time and effort, resulting in slower support timescales for you and all other HelioHost users.