[Solved] Add subdomain

[jaguerra27]

• Your hosting account username: jaguerra27.helioho.st
• The subdomain you want added: marchasdecristo.jaguerra27.helioho.st
• The full domain you want the subdomain to be attached to, including the top-level domain (TLD):
  • If you've purchased a custom domain, specify the TLD (such as .com, .net, etc.): www.marchasdecristo.com

Edited yesterday at 03:32 PM by jaguerra27

[MoneyBroz]

Subdomain added. It can take up to 2 hours to start working.

[MoneyBroz]

After looking back at this, were you trying to add marchasdecristo.com or marchasdecristo.jaguerra27.helioho.st to your account?

[jaguerra27]

I'm sorry if I made this confusing.

I've purchased the domain marchasdecristo.com months ago. As I understand, I need to add a new subdomain in my hosting account so that you can link it to my domain.

So I definitely want to add my .com domain to my account.

Thank you very much.

 

[KazVee]

I've added the .com domain to your account for you. Please note that it may take up to 2 hours for the domain change to take effect, and it will not work until you set up your DNS with your domain registrar.

To configure your DNS, please see the steps provided on our Wiki to either set NS records pointed at the HelioHost nameservers, or create A/AAAA records and point them to your server's IPv4/IPv6 address: https://wiki.helionet.org/Addon_Domains#Custom_Addon_Domains 

If after a full 2 hours it doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache 

If you can't access any of the Wiki pages, please let us know what IP address was shown on the error page. 

If you no longer need the marchasdecristo.jaguerra27.helioho.st domain, please let us know if you want it removed. You're allowed to have up to 15 domains on your Morty account (and allowed to get more than 1 Morty account if you need more domains), so it's no problem to keep it for now and decide later on. 🙂