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Posted
Username: shubham5de, Server: Morty2, Main domain: shubham5de1.helioho.st

Dear Team,

i am configuring social login when we try to login via social media we find
the redirection error due to WAF block kindly help to disable

username - shubham5de

Regards
Shubham

Posted
No need now i have fixed with different approach you can close this

On Fri, 19 Jun 2026 at 11:36?AM, HelioHost Support
wrote:

> Your message (need to disable WAF security) has been assigned the tracking
> ID [HH#186709]. One of our volunteer community members will reply to your
> email as soon as possible.
>
> Please include the string [HH#186709] in the subject of any future email
> regarding this case. You may do that by simply replying to this message.
>
> Please be aware that our system rejects binary attachments. If you are
> submitting a screenshot or attachment please post a link to the file
> instead of attaching it to the email.
>
> You may view the status of your ticket by visiting:
>
> https://helionet.org/index/index.php?showtopic=68372
>
> Thank you,
> HelioHost Support
> https://heliohost.org/
> https://helionet.org/
>
>

Posted

Thanks for letting us know. For the future, you can disable WAF rules yourself via Plesk. There is a page in Plesk specifically for the application firewall settings. Among those settings is a box where you can enter a list of rule numbers that you want to disable. You can find the rule number in your logs, then enter it there to disable it.

Note that when you disable rules this way, the changes take up to 2 hours to become effective.

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