[HH#231763] Re: Morty Balance Fredforest

[HelioHost]

Username: fredforest, Server: Morty2, Main domain: ewc.heliohost.us

Hi can you help I just renewied my subsciption via my paypal account -
but it sent me a valataion email to my other email address that under my
paypal email address not? this one. I want the credit to be on this
account and not have another login to serpater from this account which
is what wnated the credit to be for.

Thanks Eddy


On 04/06/2026 04:13, HelioHost Support wrote:
> Hey Fredforest,
>
> We just wanted to advise you that your Morty account balance has been
> used up.
>
> Your account is currently at $-0.0865. You will need to add additional
> funds to your account if you wish to remain on Morty. To do that,
> please send us a minimum of $5 via any of our donation methods (
> https://heliohost.org/donate/ ) and let us know the transaction number
> so we can credit the account.
>
> You can review your account's billing history here:
> https://heliohost.org/dashboard/billing/
>
> If we don't receive a response within 24 hours, your account will move
> to Tommy, which will make it subject to load and inactivity suspensions.
>
> If you have any questions or have made a donation that needs to be
> credited, please reply to this email to contact support.
>
> HelioHost Support
> https://heliohost.org
> https://helionet.org

[Krydos]

I was wondering why that Morty invite wasn't being used. I deleted it and applied the $6 credit to your existing Morty account.

Your current balance is $-0.1523 plus $5 plus $1 bonus brings your new total to $5.8477. Based on your load for the last 30 days your new estimated expiration date is 2026-11-30. If your load increases and you have some overages this could run out sooner though. We'll email you occasionally to let you know how your balance is being used. Thanks for increasing your Morty balance.

[HelioHost]

Great thanks for sorting

Eddy

On 06/06/2026 04:53, HelioHost Support wrote:
> I was wondering why that Morty invite wasn't being used. I deleted it
> and applied the $6 credit to your existing Morty account. Your current
> balance is $-0.1523 plus $5 plus $1 bonus brings your new total to
> $5.8477. Based on your load for the last 30 days your new estimated
> expiration date is 2026-11-30. If your load increases and you have
> some overages this could run out sooner though. We'll email you
> occasionally to let you know how your balance is being used. Thanks
> for increasing your Morty balance.
>
> You may view the status of your ticket by visiting:
>
> https://helionet.org/index/index.php?showtopic=68190
>
> Thank you,
> HelioHost support
> https://heliohost.org/
> https://helionet.org/
>