lismo Posted 1 hour ago Posted 1 hour ago Dear HelioHost Support Team, My account lismo was suspended due to excessive resource usage. I sincerely apologize for the inconvenience I may have caused to the server and other users. I have reviewed the resource usage data on my dashboard and understand that my account exceeded the daily limit. After investigation, I believe the high usage was caused by [请在此简要说明原因,例如:leaving SFTP sessions open too long / frequent cron jobs / scripts that consumed too much CPU or memory]. To prevent this from happening again, I will: 1. Optimize my scripts and reduce their resource consumption 2. Close idle SFTP connections promptly 3. Adjust cron job frequencies to run less often I kindly request that you unsuspend my account. Once reinstated, I will strictly follow the Terms of Service and actively monitor my resource usage at https://heliohost.org/dashboard/load/ to ensure compliance. Thank you for your understanding and assistance. Account details: - Username: lismo - Server: Tommy Best regards, lismo
wolstech Posted 52 minutes ago Posted 52 minutes ago Please see https://helionet.org/index/topic/68164-request-to-unsuspend-account-lismo-resource-overuse/ Do not create duplicate topics for the same issue.
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