HelioHost Posted May 31 Posted May 31 Username: sgorton1, Server: Johnny, Main domain: notrog.helioho.stHello Username: sgorton1 email address: sgorton@hotmail.com Domain: notrog.helioho.st Server: Johnny (I think) My account was suspended, can my files be restored from online anywhere, or do I need to rebuild the site? Also, to avoid this in the future, I would like to move to Morty, is there a help file or FAQ on moving to Morty that someone can point me to? Thanks Steve
MoneyBroz Posted May 31 Posted May 31 That account is currently active, you can move to Morty from https://heliohost.org/dashboard/move/?move=morty-prepay A root admin can help with finding your data before the Johnny rebuild.
Krydos Posted June 1 Posted June 1 We have 2 backups for you. There is a full backup from 2024-07-25 and a partial backup from after the server crashed on 2026-05-08. If you go to https://heliohost.org/backup you can download the 2024 one. If you already have that backup saved locally let us know and I can remove the 2024 backup and put the 2026 backup in there instead.
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