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Posted

hello, my username is csierrae1815,

please add for me a new domain and subdomain, and delete this domain csierrae1815.helioho.st, In addition to this, could you assist me with GitHub? I am attempting to upload a repository, but the process is frozen and has been loading for over two hours.

Posted

Do want a specific new domain and subdomain added, or do you want us to assign some random ones? 

If you want to decide yourself which domains are added, please provide the full addon domain name you want, including the top-level domain (TLD):
- If you're using HelioHost's domains, specify either the-domain-you-want.helioho.st or the-domain-you-want.heliohost.us
- If you've purchased a custom domain, specify the TLD (such as the-domain-you-want.com, the-domain-you-want.net, etc.)

Posted (edited)

I would like to choose specific domains(I'm using HelioHost's domains), please.

Here are the names I want to add:

Main domain (for Laravel hotel project): hotel.helioho.st

Subdomain (for REST API): api.hotel.helioho.st

Edited by csierrae1815
Posted

I've changed the main domain on your account from csierrae1815 to hotel.helioho.st and added the api subdomain. 

Please note that it may take up to 2 hours for your new domain to fully work. If after a full 2 hours it doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache 

Once it has been a full 2 hours, the httpdocs folder in your account will relate to the new hotel main domain. If you still run into issues connecting your git repo, please share a screenshot of the settings you're trying in Plesk's 'Create repository' window, so we can investigate this further for you. 

Please note there is a risk of data loss when main domains are changed, so I made a full backup for you before I made the changes, in case you need any files from the old maindomain. You can download the backup here: https://heliohost.org/backup 
If you're not sure how to extract the backup files, please follow our how-to guide here: https://wiki.helionet.org/Account_Backups

If you're using Laravel, we recommend using the Plesk Laravel Toolkit, shown directly on the left side menu inside Plesk. We have some more guidance on Laravel on our technical documentation Wiki page at: https://wiki.helionet.org/Laravel that should be useful for you. 

 

Posted

Thank you so much for updating the domains and for taking the time to create a backup of my account! I truly appreciate it.

Regarding the Git repository integration, I am still facing some issues. As requested, I have attached a screenshot of my settings in Plesk's 'Create repository' window.

As you can see, the process gets stuck in the pop-up window showing "Deploying files to hotel.helioho.st". The task "Cloning Git repository Laravel-Hotel.git..." remains indefinitely in a "Queued" status and never finishes processing. Not knowing what to do, I tried adding my repository again, but that attempt is now stuck in the queue as well.

image.thumb.png.3e467170fedf23323e083bf42791eafc.png

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