[HH#863645] Help in recovering some files from before the Johnny crash

[HelioHost]

Username: vt, Server: Johnny, Main domain: vt.helioho.st

Hello!

Congratulations on getting Johnny back up and running! Unfortunately, the
backup I received is from 2024 and I was wondering if there's any chance I
could recover some of the files not included in that backup?

In particular, I'd be really grateful for assistance with recovering the
files formerly under subdirectories:
/crystalrose/
/esear/

My domain is: vt.helioho.st

I'd greatly appreciate any and all help you may provide. Thank you very
much in advance!

vt

[Krydos]

Request a new link from http://heliohost.org/backup I added the backup from May 8th when the server was powered off.

[HelioHost]

Thank you so much! Just downloaded my backup and everything I need is in
there. I'm beyond thankful.

I'll keep better track of the backups on my local device from now on, to
make sure I don't need to bother anyone if anything like this happens
again.

Once again, thank you and I hope y'all have a lovely day!

On Tue, 26 May 2026, 03:24 HelioHost Support, wrote:

> Request a new link from http://heliohost.org/backup I added the backup
> from May 8th when the server was powered off.
>
> You may view the status of your ticket by visiting:
>
> https://helionet.org/index/index.php?showtopic=68041
>
> Thank you,
> HelioHost support
> https://heliohost.org/
> https://helionet.org/
>
>

[Krydos]

We're glad you've got everything you need now. Yeah, it's always a good idea to take backups. No one has ever said, "Damn I wish I hadn't taken so many backups!"