[Solved] Queued: legalcounsel1444

[legalcounsel1444]

Hi, my account legalcounsel1444 is not logged in since 2 days and I think it is queued. Please, help me to unqueue my account "legalcounsel1444@gmail.com"

[MoneyBroz]

It is not queued, read this

 

[MoneyBroz]

If you'd like, we can send an invite to create an account on Morty until Johnny is rebuilt.

[legalcounsel1444]

Ok, please give me the invite but can you send me the database of my account 

 

[MoneyBroz]

This support request is being escalated to our root admins.

[wolstech]

An invite has been sent to you to create a Morty account.

The most recent complete backup we have for your account is dated 2023-08-17, when your account was archived for inactivity. You can download that backup here: https://heliohost.org/backup/ Your account wasn't even in use between 2023-08-17 and 2026-02-06 when you unarchived it. You'll be missing about 3 months of data in the backup (the data added between 2026-02-06 and the crash).

If something is missing, please let us know the database and table names, and Krydos can take a deeper look. I'm not sure whether anything can be (or has been) recovered based these searches though.

As a reminder, the creation and storage of backups are the users responsibility. While backups are sometimes created in the ordinary course of operation to provide various features such as account archiving, HelioHost does not routinely back up user accounts, and expressly disclaims liability for data loss and associated consequential damages in our Terms of Service (https://wiki.helionet.org/Terms, third bullet from the bottom, as well as the "Service Disclaimer" section) for reasons such as this, and makes no guarantees as to the service's proper operation or availability.

 

[legalcounsel1444]

Thanks