HelioHost Posted May 5 Posted May 5 Username: antoniodifelice, Server: Tommy, Main domain: antoniodifelice.helioho.stDear customer support, I have bought a Tommy server last month with the user antoniodifelice. Until last week, I uploaded the index.html file and flask files and all worked like a charm. Today, I tried to reach the website but the browser says "Name not resolved". Instead if I access the index.html through Pledge control panel it works perfectly. I think there is a name resolution issue. Could you verify the DNS resolution for the URL antoniodifelice.helioho.st please? I look forward to hearing from your response. Thank you so much. Antonio Di Felice
Krydos Posted May 5 Posted May 5 Sorry for the delay on responding to this email. Our main website, forum, email system, and nameservers were down for a few days for repairs. You can read more about it at https://helionet.org/index/topic/67623-when-servers-explode/ I checked the domain antoniodifelice.helioho.st and it appears to be working. Let us know if you need help with anything else.
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