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Posted
Username: N/A, Server: N/A, Main Domain: N/A

Hey! So I wanted a free or almost free hosting, and tried to make an
account on HelioHost. Problem - I cant pay the 2$ fee for the Tommy
server, because guess in what 'amazing' country I live? (start with R,
ends on ussia). So if you could make other way of payment that would be
greatly appreciated(PayPal on the page says 'We're not currently set up
for transactions in Russia.').

Posted

Sorry for the delay on responding to this email. Our main website, forum, email system, and nameservers were down for a few days for repairs. You can read more about it at https://helionet.org/index/topic/67623-when-servers-explode/

We also have a Stripe account, but it hasn't been integrated into our website yet. Does this link work for you in Russia?

https://buy.stripe.com/6oU7sNcs6207fjP1udco009

If that doesn't work either let us know and we could try using cryptocurrency. Thanks for the interest in creating a HelioHost account.

Posted
On Tue, 5 May 2026 18:56:11 +0000
HelioHost Support wrote:

> Sorry for the delay on responding to this email. Our main website,
> forum, email system, and nameservers were down for a few days for
> repairs. You can read more about it at
> https://helionet.org/index/topic/67623-when-servers-explode/
>
>
>
> We also have a Stripe account, but it hasn't been integrated
> into our website yet. Does this link work for you in Russia?
>
>
>
> https://buy.stripe.com/6oU7sNcs6207fjP1udco009
>
>
>
> If that doesn't work either let us know and we could try
> using cryptocurrency. Thanks for the interest in creating a HelioHost
> account.
>
>
>
> You may view the status of your ticket by visiting:
>
> https://helionet.org/index/index.php?showtopic=67670
>
> Thank you,
> HelioHost support
> https://heliohost.org/
> https://helionet.org/

Hey! Sorry for a late reply also.. Unfortunately, stripe doesn't work.
Without VPN it doesn't load, and with it doesn't offer payment with
RUB, only KZT and USD. Even if i try to pay in there it says 'Your card
number is incorrect.' So probably best option is crypto.

Best Regards,
An Eee PC user.

Posted

Ok, we have a few wallet codes listed at https://heliohost.org/donate/ that you can use. Most of them take an hour or two to verify, but Monero and Aeon could take 24 hours or so to verify. If there is another cryptocurrency that you would prefer to use we may be able to generate a wallet code. Just let us know the cryptocurrency name and we can check for you. Whichever cryptocurrency you choose make sure you send enough that we receive the equivalent of at least $2.00 USD after fees and gas etc. Once you send the crypto reply to this email and we can check it manually for you.

Posted
On Thu, 7 May 2026 15:34:13 +0000
HelioHost Support wrote:

> Ok, we have a few wallet codes listed at
> https://heliohost.org/donate/?that you can use. Most of them take an
> hour or two to very, but Monero and Aeon could take 24 hours or so to
> verify. If there is another cryptocurrency that you would prefer to
> use we may be able to generate a wallet code. Just let us know the
> cryptocurrency name and we can check for you. Whichever
> cryptocurrency you choose make sure you send enough that we receive
> the equivalent of at least $2.00 USD after fees and gas etc. Once you
> send the crypto reply to this email and we can check it manually for
> you.
>
>
>
> You may view the status of your ticket by visiting:
>
> https://helionet.org/index/index.php?showtopic=67670
>
> Thank you,
> HelioHost support
> https://heliohost.org/
> https://helionet.org/

Hey again, so i tried sending it through some exchanger, but im not
sure if it worked. It may have not, i dont know. I sent money, but
exchanger thinks its still unpaid. So if you receive it then cool, if
not then im gonna bang my head against a wall because living here sucks.

Posted
On Thu, 7 May 2026 15:34:13 +0000
HelioHost Support wrote:

> Ok, we have a few wallet codes listed at
> https://heliohost.org/donate/?that you can use. Most of them take an
> hour or two to very, but Monero and Aeon could take 24 hours or so to
> verify. If there is another cryptocurrency that you would prefer to
> use we may be able to generate a wallet code. Just let us know the
> cryptocurrency name and we can check for you. Whichever
> cryptocurrency you choose make sure you send enough that we receive
> the equivalent of at least $2.00 USD after fees and gas etc. Once you
> send the crypto reply to this email and we can check it manually for
> you.
>
>
>
> You may view the status of your ticket by visiting:
>
> https://helionet.org/index/index.php?showtopic=67670
>
> Thank you,
> HelioHost support
> https://heliohost.org/
> https://helionet.org/

Hey again, so i tried sending it through some exchanger, but im not
sure if it worked. It may have not, i dont know. I sent money, but
exchanger thinks its still unpaid. So if you receive it then cool, if
not then im gonna bang my head against a wall because living here sucks.

---
Oh, i think they sent, check please :)

Posted
On Thu, 7 May 2026 19:00:39 +0300
MobilePaq wrote:

> On Tue, 5 May 2026 18:56:11 +0000
> HelioHost Support wrote:
>
> > Sorry for the delay on responding to this email. Our main website,
> > forum, email system, and nameservers were down for a few days for
> > repairs. You can read more about it at
> > https://helionet.org/index/topic/67623-when-servers-explode/
> >
> >
> >
> > We also have a Stripe account, but it hasn't been integrated
> > into our website yet. Does this link work for you in Russia?
> >
> >
> >
> > https://buy.stripe.com/6oU7sNcs6207fjP1udco009
> >
> >
> >
> > If that doesn't work either let us know and we could try
> > using cryptocurrency. Thanks for the interest in creating a
> > HelioHost account.
> >
> >
> >
> > You may view the status of your ticket by visiting:
> >
> > https://helionet.org/index/index.php?showtopic=67670
> >
> > Thank you,
> > HelioHost support
> > https://heliohost.org/
> > https://helionet.org/
>
> Hey! Sorry for a late reply also.. Unfortunately, stripe doesn't work.
> Without VPN it doesn't load, and with it doesn't offer payment with
> RUB, only KZT and USD. Even if i try to pay in there it says 'Your
> card number is incorrect.' So probably best option is crypto.
>
> Best Regards,
> An Eee PC user.

Oh, also i cant login into heliohost, it says no account found, wtf

Posted
On 2026-05-07 22:21, HelioHost Support wrote:

> Which cryptocurrency did you send?
>
> You may view the status of your ticket by visiting:
>
> https://helionet.org/index/index.php?showtopic=67670
>
> Thank you,
> HelioHost support
> https://heliohost.org/
> https://helionet.org/

Litecoin, LTC

0.075297LTC to be exact, around 3 hours ago

Posted

We received the money. I have sent you an invitation to create a Tommy account. Let us know if you need help with anything else.

Posted
On 2026-05-07 22:53, HelioHost Support wrote:

> We received the money. I have sent you an invitation to create a Tommy
> account. Let us know if you need help with anything else.
>
> You may view the status of your ticket by visiting:
>
> https://helionet.org/index/index.php?showtopic=67670
>
> Thank you,
> HelioHost support
> https://heliohost.org/
> https://helionet.org/

Thank you very much! Uncommon these days to have such nice support :)

Best Regards,
phpBB 2.x user

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