HelioHost Posted April 29 Posted April 29 Username: shree21, Server: Morty, Main domain: nrchoudhari.heliohost.usHi, Can you migrate my data to Marse VPS. I would like to go for VPS as it's fixed billing. Thank you, Nilesh Ravindra Choudhari On Wed, 29 Apr 2026, 7:46 am HelioHost Support, wrote: > Hey Shree21, > > We just wanted to advise you that your Morty account balance has been used > up. > > Your account is currently at $-0.1927. You will need to add additional > funds to your account if you wish to remain on Morty. To do that, please > send us a minimum of $5 via any of our donation methods ( > https://heliohost.org/donate/ ) and let us know the transaction number so > we can credit the account. > > You can review your account's billing history here: > https://heliohost.org/dashboard/billing/ > > If we don't receive a response within 24 hours, your account will move to > Tommy, which will make it subject to load and inactivity suspensions. > > If you have any questions or have made a donation that needs to be > credited, please reply to this email to contact support. > > HelioHost Support > https://heliohost.org > https://helionet.org >
HelioHost Posted May 5 Author Posted May 5 Hello, The VPS page shows 404. thank you. On Wed, Apr 29, 2026 at 9:51?PM HelioHost Support wrote: > Sure, go ahead and signup for a Mars VPS with this link, and then let us > know once it's built. I can help you move your site over > https://heliohost.org/vps/subscription/?mem=1&cpu=4&hdd=100&os=ubuntu24 > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=67608 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >
Krydos Posted May 5 Posted May 5 Sorry for the delay on responding to this email. Our main website, forum, email system, and nameservers were down for a few days for repairs. You can read more about it at https://helionet.org/index/topic/67623-when-servers-explode/ Let us know if you're able to signup for a Mars VPS now that the website is working again.
HelioHost Posted May 5 Author Posted May 5 Hello, I tried to pay for Marse but at the time of payment paypal is showing message something wrong at the moment. Thank you On Tue, 5 May 2026, 11:36 pm HelioHost Support, wrote: > Sorry for the delay on responding to this email. Our main website, forum, > email system, and nameservers were down for a few days for repairs. You can > read more about it at > https://helionet.org/index/topic/67623-when-servers-explode/ Let us know > if you're able to signup for a Mars VPS now that the website is working > again. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=67608 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >
Krydos Posted May 5 Posted May 5 Do you want to do a subscription for $5.00 every one month or do you want to save 10% by paying $27.00 every six months?
HelioHost Posted May 5 Author Posted May 5 Hi, For first month will go with $5. If everything goes well will go for six months. Thank you On Wed, 6 May 2026, 2:18 am HelioHost Support, wrote: > Do you want to do a subscription for $5.00 every one month or do you want > to save 10% by paying $27.00 every six months? > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=67608 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >
Krydos Posted May 5 Posted May 5 Does this payment link work for you? https://buy.stripe.com/fZu8wR3VA5cj9Zv4Gpco00l
HelioHost Posted May 6 Author Posted May 6 Hello, The link worked, I have made the payment. Please install the helista and please migrate my website from Morty to the vps. Thank you On Wed, 6 May 2026, 2:35 am HelioHost Support, wrote: > Does this payment link work for you? > https://buy.stripe.com/fZu8wR3VA5cj9Zv4Gpco00l > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=67608 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >
MoneyBroz Posted May 6 Posted May 6 "/home/admin/web/carcareus.com/carcareus_venv/lib/python3.12/site-packages/django/core/servers/basehttp.py", line 51, in get_internal_wsgi_application raise ImproperlyConfigured( django.core.exceptions.ImproperlyConfigured: WSGI application 'config.wsgi.application' could not be loaded; Error importing module. Everything has been setup, You will need to update your code as we are not using wsgi anymore to host django on the vps.
MoneyBroz Posted May 6 Posted May 6 Actually disregard the supervisor thing, it was a misunderstanding on my end.
HelioHost Posted May 6 Author Posted May 6 Hello, Could you please tell me what changes do I need to make? Bit confusing Thank you On Thu, 7 May 2026, 12:28 am HelioHost Support, wrote: > Actually disregard the supervisor thing, it was a misunderstanding on my > end. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=67608 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >
MoneyBroz Posted May 6 Posted May 6 You just need to rewrite your code to not use wsgi, after that is done then we can setup supervisor so that the code keeps running in the background.
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