Morty Upgrade

[Krydos]

Morty is getting upgraded! Our fastest and most up-to-date server is getting even faster and even more up-to-date.

We will be starting a major upgrade soon, and wanted to let you know what to expect if you're on the Morty plan.

What is changing:

• PHP: All of the versions of PHP currently available on Morty will still be available after the upgrade.
• Node.js: We are adding versions 25 and 24. All other versions of Node.js currently available on Morty will remain available after the upgrade.
• Python: We are adding version 3.14. Version 3.9 will remain the same. Version 3.12 will be removed.
• Django: We are adding version 6.0.4 running on Python 3.14. We are removing version 6.0.3 running on Python 3.12.
• Flask: We are adding version 3.1.3 running on Python 3.14. We are removing version 3.0.3 running on Python 3.12.

Unfortunately, we don't have a way of tracking which accounts are using which Python modules right now. So if you're using any modules, please take a look at https://morty2-info.heliohost.org/pyinfo/info3.14.py as soon as possible, and request any modules that you'll need that aren't already available. In the future, we plan to add a system for tracking which modules each account needs, allowing us to pre-install them before an account is moved. For now, you will need to re-request them. You can reply to this email or click the contact support button below to let us know if any modules you need are missing.

Another thing to keep in mind during an upgrade like this is that your IP address will be changing. If you use our nameservers, ns1.heliohost.org and ns2.heliohost.org, your DNS records will be updated to the new values for you. If you use external DNS, such as Cloudflare, you'll need to manually update your DNS records yourself. You will receive an email with the correct values when it's time to change them. If you don't want downtime due to incorrect DNS records, you could temporarily use our DNS until you're moved, and then go back to the external DNS afterwards.

You will receive an email when your account begins its migration to the new hardware, and a second email when the move has completed. We are taking volunteers to be the first ones to experience the upgraded speed and features, so if you're ready to move, let us know. If you need a little more time to make sure your website is ready for the upgrade, let us know, and we can move you to the end of the list too. If we don't hear from your we will assume you're ready to move now.

Let us know if you have any questions.

[cancian]

Is there an estimate for when the maintenance will be completed? My website (ateus.net) has been offline for days.

[KazVee]

1 hour ago, cancian said:

Is there an estimate for when the maintenance will be completed? My website (ateus.net) has been offline for days.

Our old nameservers broke, and we had to transfer all of the zone records to the new DNS servers. It seems like some of the zone records didn't get transferred correctly though. I flagged your post in the Staff channel, and the DNS has been recreated for you. Your website loads for me now. If you can't see it, please try clearing your browser cache. 
If you're a Discord user, you can keep an eye on the HelioHost #News channel for updates when maintenance is happening. If you haven't yet joined the Discord, here's the link to join if you want. 

For other users who may see this post: 
If your website is down and it says DNS_PROBE or some similar error please let us know (by making a new post in the support section at: HelioHost > Customer Service) which domain(s) of yours is having the problem, so the DNS can be recreated for you.