Close VPS and reopen Tommy

[robev]

Hi. I've had both a free account on Tommy and a paid VPS for several years. I don't really use the VPS features so I'd like to close my VPS and migrate back to using my account on Tommy. https://robbiewolfe.heliohost.org username robev

I've backed up what I want from my VPS.

When I tried logging in using FTP to my Tommy account, it says "Authentication failed. Could not connect to server".

The account details I'm using are tommy2.heliohost.org, port 1373

Perhaps those have changed? I haven't logged in in a few years.

When I logged in to Plesk, it says my account was suspended. It also says there's 1001.5 MB used of 1000 MB, perhaps that's why? I'm not sure why so much space is being used. Perhaps wordpress backups. But I can't log in to FTP to check...

 

Any help would be appreciated.

Thank you.

[Unknown025]

An administrator can help you with canceling your VPS. For your Tommy account - you can either request an administrator to delete some files for you, upgrade your account storage, or reset the account from the dashboard page: https://heliohost.org/dashboard/

[robev]

Right that's why I posted this here. I thought an administrator can help me...

Regarding deleting things, again, I don't know if that's why my it says my account is suspended, or why I can't log into FTP, and I don't know what files are taking up so much space.