[Solved] Add domain

[raulszab]

Hi there, I would like to add the following domain to my account:

Domain: guardianmed.com.br

Username: raulszabo

Please let me know the DNS information so I can point it to Heliohost.

Thanks in advance!

 

[KazVee]

I've added that domain to your account for you. Please note that it may take up to 2 hours for the domain change to take effect, and it will not work until you set up your DNS with your domain registrar.

To configure your DNS, please see the steps provided on our Wiki to either set NS records pointed at the HelioHost nameservers, or create A/AAAA records and point them to your server's IPv4/IPv6 address: https://wiki.helionet.org/Addon_Domains#Custom_Addon_Domains 

If after a full 2 hours it doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache 

[raulszab]

18 hours ago, KazVee said:

I've added that domain to your account for you. Please note that it may take up to 2 hours for the domain change to take effect, and it will not work until you set up your DNS with your domain registrar.

To configure your DNS, please see the steps provided on our Wiki to either set NS records pointed at the HelioHost nameservers, or create A/AAAA records and point them to your server's IPv4/IPv6 address: https://wiki.helionet.org/Addon_Domains#Custom_Addon_Domains 

If after a full 2 hours it doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache 

Hello there!

Seems like I couldn't make it work. Maybe something on my end?

 

[raulszab]

An update: I've added the AAAA records as well, but no success.

[KazVee]

You will either need to delete all NS records except for HelioHost's (ns1.heliohost.org and ns2.heliohost.org) or you could delete our NS records, and use external DNS instead.